Price Kia

I purchased my 2017 Kia Sorento from Price Kia located in Charlottesville VA. Since I've had this vehicle it has been in and out of the shop at Kia Service in Charlottesville VA. It has had several recalls. Charlottesville VA. Since I've had this vehicle it has been in and out of the shop at Kia Service in Charlottesville VA. It has had several recalls. The turbo was replaced, the fuel pump was replaced and just recently the engine was replaced. Once the engine was replaced it would lose all power going over mountains or hills. I took it back several times telling service there was an issue. Service said they fixed it several times and it was never fixed! My family went to NJ after they said it was fixed the last time and it continued to lose power and broke down again. After contacting Kia Service in Cville telling them they didn't fix it again, they told me I needed another motor. They allowed me to drive away from their shop knowing it needed another motor. Then I find out they put old parts from my previous engine into my new engine they just replaced (not smart). They proceed to tell me to call Kia Consumer to tell them the car is broken down, it's under warranty with the new engine. I had to pay for my own towing $170.00, just to get it to another Kia Dealership, for a problem that should have been fixed four service appointments ago. Global Kia in NJ actually found out that my battery was bad which killed the motor. Adding another bill I had to pay of $1300 since Kia consumer wouldn't cover it and Kia in Charlottesville took no responsibility for being incompetent. Not to mention we are now stuck with over $2500 in rentals. This has cause so much emotional damage and stress to my family and me. Kia in Charlottesville VA seem to be incompetent and are very unprofessional. Such bad business by Charlottesville Kia Service and no help by Kia management. Since calling them out they now refuse to accept transport of my car return from NJ. I will have to drive to Richmond to pick it up. I would NEVER recommend Kia! Who knows how many other people they do like this! I did my inspection there and they were going to fail me for a drive belt. You can't fail for that! I also reported them to the BBB and they have failed to respond. My next action will be a lawyer. More

We ordered a Carnival a year ago and they called us and told us it was in. We told them unfortunately we had two funerals to go to and we'd pick it up afterwards, they said everything was set and ok. Fast told us it was in. We told them unfortunately we had two funerals to go to and we'd pick it up afterwards, they said everything was set and ok. Fast forward a couple days and we called to set up pickup only to learn it was sold to another person. They ssid another one was co.ing in that week and we could have that one but that was last week and still no word. One star. More

The service dept. is deceptive and will charge you for repairs not approved. Sales is predatory, and want your SSN before giving a cars price repairs not approved. Sales is predatory, and want your SSN before giving a cars price More

5 Stars? Did these people get paid for their reviews? I’ve had my Kia since 2012- so so so many problem! The Motor blew up at 50,000 miles and they had to put in a while new motor and several more recall I’ve had my Kia since 2012- so so so many problem! The Motor blew up at 50,000 miles and they had to put in a while new motor and several more recalls afterwards. The service center people are rude and condescending- as a female stepping into the world Of male mechanics, I think they need to be more appropriately intelligent when speaking to females. I’m not without mechanical knowledge- my dad, brother and sister are all mechanics at Toyota- I know more than they realize. They “fixed” my ac and the next day it was gushing water in my floor board. I called to tell Kia service about this issue, expecting a “sorry ma’am, just bring it back and we will fix it” but instead I got an explaination that it was somehow my fault?? It wasn’t gushing water when I dropped it off a few days ago. I told the guy that I would be more comfortable if he didn’t try to diagnose without looking at the ac again and he may want to just apologize and fix the issue. He refused to show an ounce of humility or reflect any customer service skills at all. I can’t believe they got so many stars without paying people to give them good reviews. I’m Nederland buy another Kia. More

Great Experience Dennis Barbieri, was great assisting me with my sale on my Kia Forte, and I love my new car. Marcus Pringle was also very nice assisting me in financ Dennis Barbieri, was great assisting me with my sale on my Kia Forte, and I love my new car. Marcus Pringle was also very nice assisting me in finance, explained everything very well. Thank you guys, Tina Foster More

Dennis Barbieri - January 2018 In looking to purchase a new vehicle, my wife and I stopped in at Price Kia. We were met on the lot by Dennis who answered all of our questions, aske In looking to purchase a new vehicle, my wife and I stopped in at Price Kia. We were met on the lot by Dennis who answered all of our questions, asked some of himself that we should have asked, and gave us forthright and honest answers. Before taking any test drives, he sat in the car with us and explained the vehicles. Dennis then went on the test drives with us, riding in the back seat, answering more questions and pointing out the intricacies of the vehicles. We drove a couple of cars and then made our choice. Dennis presented all of the information and options, though he was not at all pushy. We came back the next day to finalize the purchase and Dennis once again sat in the car and showed us everything about the car in detail. My wife and I are very pleased with Dennis, Price Kia, and our purchase! More

Blake Hogston - August 2017 When my son was looking to make his first new car purchase, I went with him to Price Kia where we were told to ask for Blake - that was great advice! When my son was looking to make his first new car purchase, I went with him to Price Kia where we were told to ask for Blake - that was great advice! Blake took the time to show my son a few vehicles, detailing their features and nuances. He was never in a hurry, answering every question, even though it took quite a while. Blake knew it was his first car purchase and handled the transaction in a very professional manner. Once the decision was made, Blake walked him through the paperwork process and finalized the deal. I went along to be helpful, but my help was not really needed due to Blake and the staff at Price Kia. My son loves his new car and I am very pleased to recommend Blake! More

Leased four new cars from Blake Blake was excellent to work with at Price Kia. Blake secured the four vehicles we were looking for in a day and completed the lease soon after. I Blake was excellent to work with at Price Kia. Blake secured the four vehicles we were looking for in a day and completed the lease soon after. It was a very easy process and Blake took good care of us and I would highly recommend using Blake at Price Kia. More

Review of Blake Hogston regarding 9-2-17 purchase Blake Hogston was an excellent salesman. I came in looking to trade my 2013 kia optima in on an SUV. I ended up getting a used Nissan Rogue and it wor Blake Hogston was an excellent salesman. I came in looking to trade my 2013 kia optima in on an SUV. I ended up getting a used Nissan Rogue and it worked out perfect for my budget and my wish list. Blake was very professional yet personable in this process. He knew the details on the vehicles and was able to answer all of my questions. He worked very hard to get me into a vehicle that I wanted with a payment I was comfortable with. More

FIRST CLASS SERVICE BY SALESPERSON DENNIS🥇🏆 I visited PRICE KIA for maintenance services to my 2011 KIA SOUL+ and I left with a new 2017 KIA SOUL! (EXCLAIM) Dennis was the salesperson who assist I visited PRICE KIA for maintenance services to my 2011 KIA SOUL+ and I left with a new 2017 KIA SOUL! (EXCLAIM) Dennis was the salesperson who assisted me! DENNIS is extremely knowledgeable, personable and truly AWESOME! I traded in my DENIM BLUE KIA and DENNIS helped get the KIA SOUL! of my DREAMS! He thoroughly went over everything regarding my new KIA SOUL! The PRICE KIA dealership is very busy, however, you are treated as though you are the only client there! I also strongly recommend taking your car for service at PRICE KIA! The service team is SUPERB! Both Dennis and the PRICE KIA SERVICE TEAM are EXTRAORDINARY!! My new car is the TITANIUM GREY TURBO RED TRIM model and she is SHARP!! Just go and take a look at their KIA SOULs! I love KIA SOULs AND I TRULY ADORE DENNIS AND THE SERVICE TEAM at PRICE KIA!! I now have the car of MY DREAMS!! THANK YOU DENNIS and PRICE KIA!!🤗??😎 🚗 More