Back

Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,554 Reviews

1,554 Reviews of Price LeBlanc Lexus - Service Center

Sort by
December 28, 2024

Great customer service from my Lexus dealership! ! Look forward to my next car service visit ! More

by CHERNELLA JANISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Chernelle! We're happy to hear that you had a great customer service experience at Price LeBlanc Lexus. We look forward to seeing you again during your next car service visit.

December 28, 2024

The customer service representative was great. He explained everything in detail. The time it took to complete the work was less than I expected. More

by DDIETR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, DDIETR1! We are glad that you had a positive experience with our customer service representative and that the work was completed on time. We appreciate your feedback!

December 28, 2024

Excellent dealership and outstanding staff! Most especially, Missy Webb Harris in the service department for her friendliness, professionalism and knowledge! More

by LJLThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, LJLThompson! We are thrilled to hear that you had a great visit to our dealership and that Missy Webb Harris provided you with excellent service. We appreciate your kind words!

December 28, 2024

Excellent service from the time I drove up until the time I left. No complaints as usual. More

by sylestial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 27, 2024

Great Organization with superior staff and service. Most professional vehicle experience with Price LeBlanc Lexus. More

by TAYLOR6161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are glad that our staff provided you with superior service and that you had a professional vehicle experience with us. We appreciate your feedback!

December 26, 2024

Customer service rep explained all the recommended services but did not push me to take any. More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua = Service
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback, Norman. We're glad our customer service rep provided you with all the necessary information. We strive to ensure our customers feel informed and comfortable with their decisions.

December 26, 2024

Pricing was great for the maintenance work. I had service was excellent. I could not ask for a better dealership experience.. My only problem was the mileage that was written on my receipt was More

by SUPRATURBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Nodine
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us. We are glad to hear that you were pleased with the pricing and service during your visit. We apologize for the error in recording the mileage on your receipt and appreciate you bringing it to our attention. We will make sure to update our records accordingly.

December 26, 2024

Issue not resolved. Explanation was not sufficient. Paid for repairs, but issue was made worse. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We will address this issue with our team to ensure better communication and service in the future. If you have time, please feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience. We hope to hear from you soon.

December 26, 2024

I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t More

by SYBILWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Sales Department
Dec 27, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us, Sybil. We apologize for any inconvenience you experienced during your recent service visit. Your comments will be shared with our team to ensure we improve our communication and service moving forward. If you have time, please feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience. We hope to hear from you soon.

December 25, 2024

Prompt and professional service. Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to More

by brouillette.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are delighted to hear that Kathryn provided you with an accommodating service. We will be sure to pass the message along to her! We appreciate your feedback.

...
21
...