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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,536 Reviews

1,536 Reviews of Price LeBlanc Toyota - Service Center

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October 10, 2024

I went for a routine maintenance check and still have low windshield wiper fluid… why pay 77$ and still have warning lights pop up More

by NICHOLAs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, great service assistance
Oct 11, 2024 -

Price LeBlanc Toyota responded

Thank you for your feedback, Nicholas. We're very sorry to hear your experience was not five stars. We understand how frustrating it must be to leave the dealership with unresolved issues, especially after paying for service. Our technicians work to provide exceptional attention to detail, and we're sorry to hear this wasn't reflected with you. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 09, 2024

I had a scheduled appointment, but I ended up waiting for 3 hours with no communication about the status of my car. The person handling the maintenance never informed me when my car was ready and even went t More

by ERINBRINGIER
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Price LeBlanc Toyota responded

We understand how valuable your time is, and it’s disappointing for us to hear that you waited for hours without updates or proper handoff from our team. This does not represent the service Price LeBlanc Toyota aims to provide our customers. We’re committed to making sure your future visits are nothing short of five stars, so we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 08, 2024

Always great. Brandon Webb is fantastic. Very professional and knowledgeable. Got back to me before the scheduled time for service to bwe completed. More

by EDGARCAGE
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Toyota responded

It's so great to hear your service was quicker than expected, Edgar! Thank you for bringing your vehicle to the Price LeBlanc Toyota team!

October 07, 2024

Easy to make appointment. Service was completed promptly and successfully. Technician did not put 2 access panels in cargo area back into place. Easy to put them in myself, s More

by jmstall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Toyota responded

We appreciate your positive feedback about your service time and appointment scheduling. However, we truly apologize for any oversight with your access panels. While we’re glad it was a quick fix on your end, we understand the importance of completing everything efficiently the first time, as that is our goal here at Price LeBlanc Toyota. Our records show that this issue was resolved with our team, and we thank you for trusting in Price LeBlanc Toyota to help you!

October 07, 2024

Awesome. Jennifer has been great. I feel that they know my vehicle better than me. More

by JOHNCROCHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Toyota responded

You can always come to us with any and all vehicle questions, John! Thank you for the kind review, and we hope to see you for your next service appointment.

October 07, 2024

Love my toyota! Will always have a toyota vehicle. Will always recommend toyota to my family and friends. More

by stephanie.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Toyota responded

We're so grateful for your recommendation, Stephanie! Price LeBlanc Toyota loves getting to service your vehicle. You can't ever go wrong with a Toyota!

October 07, 2024

Brandon's communication re: status updates, recommendations, and cost breakdown was extremely helpful. He made sure he answered all of our questions, really appreciate his help! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Toyota responded

Your feedback on your service experience is greatly appreciated, Ashley! Thank you for taking the time to share your experience. Come back soon!

October 06, 2024

Service was excellent. I was in and out in 1 hour. Service agent explained results of inspection. I was very pleased. More

by carolsmith42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Toyota responded

Our team works hard to provide efficient and informative service to all of our customers, so this feedback is great to hear, Carol! Thank you for stopping by for your service!

October 05, 2024

Very friendly, with a great family feeling. Always willing to go above and beyond to meet your needs. More

by BWRIGHT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Toyota responded

Thank you for pointing out our team's eagerness to provide a great customer experience! Our team strives to provide exceptional service and create a warm, family-like atmosphere for all our customers. If you ever need anything in the future, let us know!

October 04, 2024

I was told that there’s a warranty for the battery they put into my car. When I got home and looked at the paperwork, I did not see anything about the warranty for the battery. I called and left a message More

by rmk476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
Oct 07, 2024 -

Price LeBlanc Toyota responded

We're truly sorry to hear about your recent experience and the confusion surrounding the battery warranty. Trustworthy communication is something we pride ourselves in at Price LeBlanc Toyota, and it's disappointing for us to hear this was not your experience. We'd like to speak further with you about your recent visit, so please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

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