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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,537 Reviews

1,537 Reviews of Price LeBlanc Toyota - Service Center

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October 04, 2024

I was told that there’s a warranty for the battery they put into my car. When I got home and looked at the paperwork, I did not see anything about the warranty for the battery. I called and left a message More

by rmk476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
Oct 07, 2024 -

Price LeBlanc Toyota responded

We're truly sorry to hear about your recent experience and the confusion surrounding the battery warranty. Trustworthy communication is something we pride ourselves in at Price LeBlanc Toyota, and it's disappointing for us to hear this was not your experience. We'd like to speak further with you about your recent visit, so please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 04, 2024

Service rep was very helpful and courteous. She went out of her way to help me and get my questions answered. More

by JOHN.FABRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Oct 07, 2024 -

Price LeBlanc Toyota responded

You're always our top priority at Price LeBlanc Toyota, John! Thank you for coming to us for your service.

October 04, 2024

Going to Price Leblanc is always a great experience! They are friendly curtious and professional. Love this place!! More

by MPDAIGLE04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Toyota responded

We loved serving you! Thank you for these sweet words. You're always welcome here at Price LeBlanc Toyota! See you again soon.

October 04, 2024

Car still not fixed. Parking brake still engages when I shift in gear. I have to push button to take off . Brake jobs ?? They now squeak and car shakes when I pres More

by BSMARTIN0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience. First, we sincerely apologize for the frustration you’ve encountered with your vehicle's brake issues. Your safety and satisfaction are extremely important to us, and we are very sorry that you’ve had to deal with these ongoing problems. At your earliest convenience, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 03, 2024

The do A great job in serving their customers right and miss brandy Also, do a great job in serving her customers, right? More

by ALEXSTYLES2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Brandy At the Service department do a great job.
Oct 04, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Alex. We are glad to hear that you had a great experience with our team! We always appreciate feedback like this.

October 03, 2024

Mostly good all around. Chk engine light keeps coming on for a evap leak. Mech left something loose. More

by guybeveridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

We sincerely apologize that your recent visit didn’t meet the standards we strive to uphold, Donna. Your experience with communication, wait times, and the overall customer experience is not reflective of the level of care we aim to provide each and every customer. At Price LeBlanc Toyota, we work hard to provide great service, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, to speak more with us about your time here.

October 03, 2024

Price Leblanc service department had been tremendous to work with. They have always been cordial and really efficient More

by barthains835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

It's great hearing you were pleased with our team's service at Price LeBlanc Toyota! Thank you for your trust in our team.

October 03, 2024

The staff was very friendly and efficient. My vehicle was completed correctly and on time. More

by MLEGEND129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

Thank you for your compliments to our staff. Your feedback truly does mean a lot to our team, and we're always happy to serve you!

October 03, 2024

Nice service advisor and didn’t have to wait long great new video they send More

by daowins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Price LeBlanc Toyota responded

It's amazing to hear you had a great service experience and enjoyed the video! Thank you for rating Price LeBlanc Toyota and have a great day.

October 03, 2024

If you have any other options for service on your Toyota, take it! Do not go to Price LeBlanc. Customer service - or lack thereof - was abysmal. Poor communication, poor service, long wait time even though I More

by DONNA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Webb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Price LeBlanc Toyota responded

We sincerely apologize that your recent visit didn’t meet the standards we strive to uphold, Donna. Your experience with communication, wait times, and the overall customer experience is not reflective of the level of care we aim to provide each and every customer. At Price LeBlanc Toyota, we work hard to provide great service, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, to speak more with us about your time here.

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