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Price LeBlanc Toyota - Service Center

Baton Rouge, LA

4.7
1,537 Reviews

1,537 Reviews of Price LeBlanc Toyota - Service Center

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June 24, 2024

Friendly professional service people. the staff kept me informed about my service and the time it was going to take at the end received a point by point review of what they did More

by CORLISS.STRICKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Toyota responded

It is our goal to keep our customers informed and provide thorough explanations of the work performed on their vehicles, so this feedback is great for our team to hear. Thank you!

June 24, 2024

Helpful, friendly, knowledgeable and waiting rooms were nice. They did a good job and even washed my car. More

by BETC45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Price LeBlanc Toyota responded

We are glad that you were satisfied with the job done on your car and that it was washed as well. We appreciate your feedback!

June 23, 2024

I had my windshield replaced. Brie and David took care of authorization with insurance company and getting the parts and molding ordered. The service dept did a great job installi More

by MARY.MAYEUX1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mayeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ambriana Temple
Jun 24, 2024 -

Price LeBlanc Toyota responded

Thank you so much for taking the time to share your positive experience with us, Mary. We are thrilled to hear that our service department provided you with excellent service during your windshield replacement. Your kind words are greatly appreciated!

June 22, 2024

Unfortunately after an oil change and tire rotation, the digital display of tire pressure no longer worked. This required a return trip to the dealership to change a tire pressure sensor. Then a third vis More

by klacouvillion
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Townsend
Jun 24, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your experience with us. We apologize for the inconvenience you faced following your oil change and tire rotation. We understand how frustrating it can be to make multiple trips to the dealership for an issue, and we're sorry to hear that this was your experience. If you'd like to discuss your time here in more detail with us, please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

June 22, 2024

Great friendly service. Danny Mccrae went out of his way to help resolve problem.Will recommend to others. More

by larrylee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Mccrae
Jun 24, 2024 -

Price LeBlanc Toyota responded

Thank you for your review, Larry! We are delighted to hear that you had a great experience with us.

June 22, 2024

I feel I can trust the Price LeBlanc dealership to give me good maintenance on my car and treat me fairly. More

by LPULLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jourdan Buras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Toyota responded

Thank you for your kind words! We are committed to providing excellent service and fair treatment to all of our customers. We appreciate your trust in us and look forward to continuing to serve you in the future.

June 21, 2024

Super nice to deal with and Keisha was fantastic! Highly recommend and ask for Keisha or the manager Philip. More

by PLAYTEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha & Philip
Jun 24, 2024 -

Price LeBlanc Toyota responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Toyota! We are so pleased to hear that our team provided you with exceptional service.

June 21, 2024

Check-in was easy, the staff was friendly, and I was charged what I expected to pay. Overall, a nice experience. More

by fblyst13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Toyota responded

We are pleased to hear that you found our check-in process easy, our staff friendly, and that you were charged the expected amount. Your five-star rating goes a long way!

June 21, 2024

Easy checking in and everything went great. Lady checking you in was very nice and courteous More

by ELMO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review! We are pleased to hear that your check-in process went smoothly and that our staff was able to provide you with excellent service. Your feedback is greatly appreciated.

June 20, 2024

Did not care for the handling of my service check out by Chris Middlebrooks, too aggressive in trying to upsell me more service (specially tires at a high cost) making it sound like it was dangerous for me More

by PASSPORTBABE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Middlebrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preferred Tyler Jones who was very nice and professional during service check in, but Chris Middlebrooks handled check out and I was REALLY disappointed
Jun 21, 2024 -

Price LeBlanc Toyota responded

Thank you for taking the time to share your detailed feedback regarding your recent service visit. We sincerely apologize for the experience you had and appreciate your long-standing loyalty to Price LeBlanc Toyota. We never want our customers feeling pressured with us, and we're always aiming to provide top-notch service. We understand your frustrations, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 if you'd like to further discuss your time with us.

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