Prime Rides AutoHaus

Beware, I purchased a 2017 Mercedes from this dealership. As a condition of the sale, they would fix the sunroof since it would't rise. They have engaged in a pattern of delays and deception. After going bac As a condition of the sale, they would fix the sunroof since it would't rise. They have engaged in a pattern of delays and deception. After going back and forth, the dealership confirmed in writing that repairs are on the dealership and a card has been placed on file at the mechanic. I called the mechanic and he told me that the dealer will only cover half the cost. This business does not honor their agreements. I have every text message and a certified letter to prove these claims. If you do business with them, make sure it the car is in proper condition before you fork over 16k. It's more disappointing since he prayed Asr with us. More

This place is a complete scam. They will lie to your face and tell you that the car is “perfect” perfect doesn’t die on you when you start the car up. We bought the car on a Thursd They will lie to your face and tell you that the car is “perfect” perfect doesn’t die on you when you start the car up. We bought the car on a Thursday and had to bring it back the next day on Friday. Then the xxxxxxx dealer will tell you you have 5 days or 500 miles to return your car if you don’t like it. That’s complete xxxxxxxx unless he wants to return it. That’s a complete joke. It’s also funny how you are so disrespectful to women and will yell and scream in their faces. It’s funny Tony because the people at your bank even were telling us how they had to put you in your place because you were so disrespectful to women. You are nothing but a punk and a joke. Never do buisness here. I promise you will get scammed. And their 5 star rating is pure b.s. they have your write a review before you even leave the place. Pay attention there are no positive reviews after the person leaves the lot. Every review is done while they sit in front of you. (Another bully move) More

Great service great rides and great service I’d recommend this dealer time and time again this dealer time and time again More

This dealership was super helpful. Tony was who I was working with, and he helped get me set up in a car, and was able to drive away that day. They look out for you especially if you l Tony was who I was working with, and he helped get me set up in a car, and was able to drive away that day. They look out for you especially if you live right in town, or near. Definitely coming back when we're in the market for another vehicle, we love the new one for sure. More

These guys went the extra mile making me feel welcome and gave me a great deal! Definitely would recommend to my friends in the future. gave me a great deal! Definitely would recommend to my friends in the future. More

It was a great service, really nice people. I definitely recommend buying from them. Thanks Patrick I definitely recommend buying from them. Thanks Patrick More

Spending the afternoon in Illinois at Prime Rides Autohaus with Patrick, the nicest car dealer we have met. His patience with us has been incredible! His helpfulness greatly appreciated. Autohaus with Patrick, the nicest car dealer we have met. His patience with us has been incredible! His helpfulness greatly appreciated. More

They were very friendly and outgoing. They even helped us with the personal car we drove here to do the test drive. When we noticed it was flat with a nail in it when we got back from th They even helped us with the personal car we drove here to do the test drive. When we noticed it was flat with a nail in it when we got back from the test drive. More

Everything was good, but it took a little while to seal the deal but in the end we got it the deal but in the end we got it More

Love this car dealership. Diego is great and absolutely no pressure. I'm sending everyone to Prime Rides Autohaus Wilmington Illinois Diego is great and absolutely no pressure. I'm sending everyone to Prime Rides Autohaus Wilmington Illinois More