Prince Frederick Ford, Inc.

Bought a used truck and had to bring it in for service within 2 weeks. Bought an extended service plan and was told I’d get a loaner vehicle. Was denied the day of service and lost a day of work so they c within 2 weeks. Bought an extended service plan and was told I’d get a loaner vehicle. Was denied the day of service and lost a day of work so they could do software updates that should’ve been done before I bought the vehicle. I’ll be speaking to the manager about this and hopefully we can figure out why I was not told the truth. More

The dealership was great when I got there the vehicle was all ready for me to look. Everyone there was very friendly made me feel very welcome. If I ever needed a vehicle again and they have what I am looki all ready for me to look. Everyone there was very friendly made me feel very welcome. If I ever needed a vehicle again and they have what I am looking for, will differently come back there to purchase. More

Very happy with salesperson,Glen. Happy with the car so far. Only complaint is of the obligatory warranty pitches at the end. Josefina was very pleasant,professional and just doing he Happy with the car so far. Only complaint is of the obligatory warranty pitches at the end. Josefina was very pleasant,professional and just doing her job but the process,not the people, is annoying when you say up front you're not interested More

Honest and upfront on pricing, and extremely responsive. Did not play games or use any hard sell tactics. Did not play games or use any hard sell tactics. More

As always top notch service all around great communication and attention to detail will definitely use again ! communication and attention to detail will definitely use again ! More

There were no hidden fees. Aaron was great to work with and very understanding and accommodating, while Jim was a very friendly and professional sales associate. Aaron was great to work with and very understanding and accommodating, while Jim was a very friendly and professional sales associate. More

Nice atmosphere, Good Honest people at Prince Frederick Ford. I bought my truck with No hassles and No Pressure. I will tell friends and Family where to go! Ford. I bought my truck with No hassles and No Pressure. I will tell friends and Family where to go! More

Great people. Purchase a car from them from out of town only going by pictures and their description. They were very honest and the vehicle was exactly how they de Purchase a car from them from out of town only going by pictures and their description. They were very honest and the vehicle was exactly how they described it. More

Love my new explorer it has everything I wanted! ! Everyone at Prince Frederick Ford was amazing from the manager, finance department, sales department all the way to the service department. We were ! Everyone at Prince Frederick Ford was amazing from the manager, finance department, sales department all the way to the service department. We were in and out in less than 1 1/2 hours!! More

Great experience and thank you for showing me all the features on my new vehicle. features on my new vehicle. More