Principle BMW of Corpus Christi

Communicated with Matt for an used car, send me pictures, Then refused to return calls. Poor customer service. Don't purchase a vehicle from them. Then refused to return calls. Poor customer service. Don't purchase a vehicle from them. More

As per the usual, Principle Auto BMW of Corpus Christi remains outstanding in their area of customer service. Not just in sales but more importantly in Service. Cristian Cardiel was truly an excellent ser remains outstanding in their area of customer service. Not just in sales but more importantly in Service. Cristian Cardiel was truly an excellent service advisor on this visit. Not only did he continually keep me updated on the status of my vehicle but he explained everything in detail, clear and concise. It’s no wonder I’ve been coming to this dealer for over 15 years and 5 BMWs later. Thanks Cristian! More

Worst experience EVER!!!! Never ever will I purchase a car there!!! Getting threats from their employee Anita. I don’t feel safe ever going there ever again car there!!! Getting threats from their employee Anita. I don’t feel safe ever going there ever again More

Just purchased a new vehicle and they couldn’t locate the second key. I hope this isn’t a sign of things yet to come... second key. I hope this isn’t a sign of things yet to come... More

Nice pretty new building and I'm sure they are knowledgable, but once your car is not under warranty look out! They are really expensive and they will lie to you and tell that expensive stuff is knowledgable, but once your car is not under warranty look out! They are really expensive and they will lie to you and tell that expensive stuff is wrong with your car when it's not a problem at all. Luckily I have a garage floor that tells me the $742 oil leak that they claim is a problem, really isn't a problem! Watch out! More

Alan was an outstanding sales individual, he allowed us to explore & answer questions regarding the different suv models in the show room. In addition he demonstrated a superior knowledge of technical, mec to explore & answer questions regarding the different suv models in the show room. In addition he demonstrated a superior knowledge of technical, mechanical & maneuverability of car handling. He was attentive, listening to all types of questions we asked him. We would highly recommend him to friends & family for future car purchases. More

Beware do not buy a car from this dealership. The customer service is terrible. Refuse to return calls. This includes sales person and sales manager!!! customer service is terrible. Refuse to return calls. This includes sales person and sales manager!!! More

Dissapointed I purchased a 2008 Jeep Wrangler for my grandson from this dealership the day after Thanksgiving. Two weeks later, my grandson took the jeep to a car I purchased a 2008 Jeep Wrangler for my grandson from this dealership the day after Thanksgiving. Two weeks later, my grandson took the jeep to a car shop on the Island where they live to have the oil changed. They told him the rear brake pads were worn out to the rotors and the rear axle seals were leaking very bad. It's hard to believe the BMW service department didn't notice this! Either they knew it and didn't tell us or they didn't notice it. Either way, it doesn't look good for the service department or the sales department. I called the dealership and asked them if they could fix these problems since we've only owned the Jeep two weeks. The salesman who sold me the car, Danny told me he didn't think so but would ask his GM. He called me back the next day and said they will not pay on any of the repairs since the Jeep had a lot of miles on it but would "make me a good deal if I had the repairs done there at the BMW dealership." I felt like if the screwed me over once on the sale, they would probably do it again on the service so I took it somewhere else. I won't be going back to BMW of Corpus Christi for anything. More

AWESOME DEALERSHIP!!! We just purchased a BMW from BMW of Corpus Christi. Johnny "Rocket" Almaguer did an incredible job for us. He matched us up with the perfect vehicle We just purchased a BMW from BMW of Corpus Christi. Johnny "Rocket" Almaguer did an incredible job for us. He matched us up with the perfect vehicle and worked with us until the price was just right. His clear explanation of all the many bells and whistles was so beneficial. I would highly recommend Johnny and this dealership without reservation. More

Keep up the good work A professional staff with positive attitudes and good sense of humor. Extensive knowledge and eagerness to help me make a more informed decision about A professional staff with positive attitudes and good sense of humor. Extensive knowledge and eagerness to help me make a more informed decision about a new purchase. More