Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle BMW of Corpus Christi
Corpus Christi, TX
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 317 reviews
February 21, 2018
final inspection before lease return They did the inspection, changed the oil and put on a new run flat tire. I made the appointment the day before. Great service but it took most of the They did the inspection, changed the oil and put on a new run flat tire. I made the appointment the day before. Great service but it took most of the day. More
by MAHAFFEYCC
Verified CustomerEmployees Worked With
Ernest Aguilar
Helpful February 21, 2018
Courtesy Car Wash Took car in for 50,000 mile service. That was great. Courtesy car wash was horrible. Areas were left dirty where they just totally missed. Took car in for 50,000 mile service. That was great. Courtesy car wash was horrible. Areas were left dirty where they just totally missed. More
by ELIDAANZALDUA
Employees Worked With
Esparanza Gomez
February 21, 2018
Excellent Service Great service. Staff is and always is very courteous, attentive and accommodating with my schedule or setting up in a loaner. Car is always washed and Great service. Staff is and always is very courteous, attentive and accommodating with my schedule or setting up in a loaner. Car is always washed and polished. Five Star Service More
by BLUEMARTINI100
Employees Worked With
Jericho Murrillo, Leo Ruiz
February 21, 2018
Easy and fast I went in to change a flat tire, and it was a piece of cake. I took it in they asked me a couple of questions, put on a new wheel, and gave it a reall I went in to change a flat tire, and it was a piece of cake. I took it in they asked me a couple of questions, put on a new wheel, and gave it a really nice wash. It made my day seeing my car so clean. Overall it was a good experience More
by MARIOWONGSTUDENT
Employees Worked With
Jericho Murrillo
February 21, 2018
Good service relatively quick. I was greeted and helped very I was greeted and helped immediately upon arrival. Service was quick, the service associate was friendly and informative. Customer area was neat and c I was greeted and helped immediately upon arrival. Service was quick, the service associate was friendly and informative. Customer area was neat and comfortable. I would recommend BMW CC to others. More
by CLASSYBEAUTY
Employees Worked With
Jericho Murrillo
February 21, 2018
1st service visit Agents greeted me upon arrival, the loaner car was in great condition and the repairs were finished early. At pick up, the agents were thorough and f Agents greeted me upon arrival, the loaner car was in great condition and the repairs were finished early. At pick up, the agents were thorough and friendly. More
by WHERZOG0
Employees Worked With
Leo Ruiz
February 21, 2018
Service Department is unorganized Brought my vehicle in for front end alignment and 2 new tires after the service manager Richard called me confirming the tires were in stock. Dropped Brought my vehicle in for front end alignment and 2 new tires after the service manager Richard called me confirming the tires were in stock. Dropped vehicle off at 9AM; at 3PM receive text from Jericho that only one tire is in stock and the other tire will not be in until the following day around noon. After I get home notice that both tire valve stem covers were not put back on the front tires. Even with scheduled appointment times, dealership fails to provide service at scheduled time due to inefficient time management and probable overbooking of service appointments. Inventory control, schedule management and attention to detail are lacking. I have had previous issues with service department voicing my displeasure all the way to the general manager Bob Bristol and still continue to see service far inferior to that I get with AutoNation Toyota. I have dealt with this dealership since 2013 and have only experienced this poor service since the new ownership took over the dealership. I expect superior service from a high-end company like BMW but sadly the under the current management my expectations are low and I need to double-check all requested work to ensure it was properly performed. More
by MATTKLEVA
Employees Worked With
Bob Bristol, Jericho Murrillo, Richard Terrazas
February 21, 2018
Awesome customer service! My service manager got me in the same day I called, had a loaner ready, and service was completed so I could pick up my car on my way home from work. My service manager got me in the same day I called, had a loaner ready, and service was completed so I could pick up my car on my way home from work. Now that's what I call outstanding service!!!!! More
by jmcarmona53
Employees Worked With
Leo Ruiz
February 21, 2018
Great Our concierge, Leo,took the best care of us! He answered any questions we had about the procedures, pricing, time, etc. As for everyone else there, th Our concierge, Leo,took the best care of us! He answered any questions we had about the procedures, pricing, time, etc. As for everyone else there, they were polite and respectful. 10/10 would recommend to anyone! BMW in Corpus Christi is great! More
by GLOVERB
Employees Worked With
Leo Ruiz
February 21, 2018
Awesome Experience ! I? have had an excellent experience . My service advisor Leo Ruiz was polite & kept me updated. I? was offered a loaner while my vehicle was being ser I? have had an excellent experience . My service advisor Leo Ruiz was polite & kept me updated. I? was offered a loaner while my vehicle was being serviced which was very convienete .. Thank you! More
by PENAOSORNIA
Employees Worked With
Leo Ruiz
