
Principle BMW of Corpus Christi
Corpus Christi, TX
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The service advisors are on their game professional , knowledgeable , courteous , willing to go the extra mile to make you feel good about process. knowledgeable , courteous , willing to go the extra mile to make you feel good about process. More
My experience with the service department was not good for the money they charge. I got an oil change and they didn’t even include a courtesy next due oil change sticker. They “explained” that the vehicle for the money they charge. I got an oil change and they didn’t even include a courtesy next due oil change sticker. They “explained” that the vehicle has an internal timer that can be “setup” to include a reminder. However, that doesn’t appear to have been done. Additionally, they wanted to charge over $2800 for non essential repairs. It appears they are just wanting to make money, the proverbial quantity over quality. More
Customer service has made some improvements. There is better communication now. I like how they keep you posted on the stages of your car repair and when your car is ready. There is better communication now. I like how they keep you posted on the stages of your car repair and when your car is ready. More
I took my BMW for service and an oil change. Received my car back and my windshield wiper fluid was still empty and the light in my car still said my service was overdue. No one explained anyth Received my car back and my windshield wiper fluid was still empty and the light in my car still said my service was overdue. No one explained anything that my car potentially needed or what they exactly serviced. I paid over $500 dollars as well, and I will not be going back. More
Matt Coleman went above and beyond to get me in the car of my dreams! From the first call, running through all options, dealing w weather issues, and then my own travel issues, Matt was there from start t of my dreams! From the first call, running through all options, dealing w weather issues, and then my own travel issues, Matt was there from start to very finish. More