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Principle BMW of Corpus Christi - Service Center
Corpus Christi, TX
256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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256 Reviews of Principle BMW of Corpus Christi - Service Center
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April 30, 2018
I was hoping the dealer could figure out the issue with my v Well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it t Well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it to several shops even to the dealer and basically no one can figure it out I had to pay to basically get a I don’t know what’s wrong with it answer so I would I really tho well I love BMWs I have always driven BMWs but for some reason this last one I have that has a problem no one seems to figure it out I have taken it to several shops even to the dealer and basically no one can figure it out I had to pay to basically get a I don’t know what’s wrong with it answer. I thought you’d pay to get an answer of what is wrong with the vehicle and get it fixed not pay for it I don’t know what’s wrong with your vehicle. My vehicle advisor she did her best she went above and beyond to try and help me so she did do an amazing wonderful job but the problem wasn’t with her it was more in the service More
by SAMOMAR81
Verified CustomerEmployees Worked With
Esparanza Gomez
April 30, 2018
Trying to sell services that were not asked for or needed! I went in with two things that I requested to be fixed. I received a call saying that it needed several more things. My car had just been serviced 6 m I went in with two things that I requested to be fixed. I received a call saying that it needed several more things. My car had just been serviced 6 months earlier and I was dumb enough and paid for all they suggested! More
by JLOWRY22
Employees Worked With
Esparanza Gomez
April 29, 2018
We're treated like VIPs. Efficiency and personable attention from all staff has been our experience on all visits. A special thank you to salesperson Daniel Baker for excellen Efficiency and personable attention from all staff has been our experience on all visits. A special thank you to salesperson Daniel Baker for excellent help. More
by tyoung9
Employees Worked With
Daniel Baker, Esparanza Gomez
April 28, 2018
Exceptional Customer Service I have had the pleasure of dealing with Jericho Murillo for the past year, when ever my BMW needs service or for repairs that need attention. Any tim I have had the pleasure of dealing with Jericho Murillo for the past year, when ever my BMW needs service or for repairs that need attention. Any time my vehicle is in for repairs Mr. Murillo has always kept me informed on the status of my vehicle. He has sent me emails of services needed after courtesy checks have been performed, keeping me abreast of how important a certain repair may be needed to prolong my vehicles running performance. He has always been very courteous and professional and always has a caring attitude making sure that the repair is up to par. Thank you Jericho for all you do as a Service Concierge for your customers and for BMW. I would certainly not hesitate to refer others to this service department. More
by PSA0
Employees Worked With
Jericho Murrillo
April 27, 2018
SERVICE DEPARTMENT LEO RUIZ ALWAYS GREETS WITH A SMILE AND IS QUICK TO LISTEN TO ANY CAR PROBLEMS. THE SERVICE DEPARTMENT HAS RETURNED OUR CARS REPAIRED & SPARKLING CLE LEO RUIZ ALWAYS GREETS WITH A SMILE AND IS QUICK TO LISTEN TO ANY CAR PROBLEMS. THE SERVICE DEPARTMENT HAS RETURNED OUR CARS REPAIRED & SPARKLING CLEAN. WOULD RECOMMEND THIS DEALERSHIP'S SERVICE DEPARTMENT OVER ANY WE HAVE EVER USED. More
by PEG.FAIREY
Employees Worked With
Leo Ruiz
April 27, 2018
Recent service My service advisor was Esperanza Gomez. She was very professional and pleasant and my vehicle was ready when promised. The only negative thing I h My service advisor was Esperanza Gomez. She was very professional and pleasant and my vehicle was ready when promised. The only negative thing I have to say is that I got a phone call last night at 9:00 p.m. from someone wanting feedback on the recent service. Too late for phone calls regarding this type of thing. More
by WPSERPA
Employees Worked With
Esparanza Gomez
April 27, 2018
Great customer service Took my car in to get service and had a great experience with my service advisor. He kept me updated with out even having to call. I would ask for him Took my car in to get service and had a great experience with my service advisor. He kept me updated with out even having to call. I would ask for him again. More
by KMALDONADO0121
Employees Worked With
Jericho Murrillo
April 27, 2018
An ABOVE AND BEYOND Experience I can't say enough THANK YOU's to Jericho Murillo (Service Manager) for assisting my parents with their BMW repairs. I can tell that Jericho is pass I can't say enough THANK YOU's to Jericho Murillo (Service Manager) for assisting my parents with their BMW repairs. I can tell that Jericho is passionate about giving that extra level of customer service. My folks live in an Assisted Living facility and have limited access to transportation when their car is out of service. Jericho offered to go down to their home and take a look at the car, and if needed take it back to the dealership for repairs. The car was taken to your garage, and you guys did a stellar job of repairing. After the completion of the work, Jericho returned the car. This is a huge help for me and my parents. They didn't have to worry at all and didn't have to make extra efforts to get the car repaired. This was a tribute to Jericho's leadership and willingness to go that EXTRA MILE. Thank you again Jericho! Regards, Dane Gillespie (Harold Gillespie - Owner of the BMW) More
by DANEG6236
Employees Worked With
Jericho Murrillo
April 25, 2018
Recall Leo was very informative and kept me updated on the progress of the vehicle. He was very friendly and prompt. Thank you very much Olivia jaimes Leo was very informative and kept me updated on the progress of the vehicle. He was very friendly and prompt. Thank you very much Olivia jaimes More
by OLIVIAJAIMES
Employees Worked With
Leo Ruiz
April 25, 2018
Expectations met! Everything was handled in a timely and professional manner, from check in, to loaner being available and picking up my vehicle. Jericho was on top of Everything was handled in a timely and professional manner, from check in, to loaner being available and picking up my vehicle. Jericho was on top of his game! More
by RGW13
Employees Worked With
Jericho Murrillo
