Principle BMW of Corpus Christi - Service Center

Excellent service and care by Jericho! I was able to get in and out in no time and my car was clean and beautiful when I picked it up! service and care by Jericho! I was able to get in and out in no time and my car was clean and beautiful when I picked it up! More

Did check oil!!! Repair was done properly. Service department saw an oil leak around oil pan. Suggested a repair, we opted not to at this time. They did not check oil Repair was done properly. Service department saw an oil leak around oil pan. Suggested a repair, we opted not to at this time. They did not check oil level. 1 qt low after leaving service department. More

Exceptional service experience from the entire team My service visit went exceptionally well despite it looking like a very busy day there. It went well because the staff worked well together as a team. My service visit went exceptionally well despite it looking like a very busy day there. It went well because the staff worked well together as a team. Mr. Roy Tovar, a sales associate, volunteered his assistance by getting my car to Mr. Jericho Murillo in service. I’d already communicated my concerns so it was a simple handoff, but him doing so saved me time and was convenient. Jericho communicated well and kept me posted from beginning to end...from diagnostics to the time my car was ready. I was late picking my car up. Rather than have to wait until the next day to get it back, Mr. Mike Terrazas made himself available to return my keys and my car that same day. One service visit made exceptional by the entire staff. Although I am accustomed to receiving impeccable service every visit, this visit really showcased what a true team culture exemplifies. Way to go BMW of Corpus Christi. More

Excellent service Best service experience, easy quick and hassle free, better than any previous service experience, these individuals are extremely professional, knowle Best service experience, easy quick and hassle free, better than any previous service experience, these individuals are extremely professional, knowledgeable and very helpful, highly recommend them! More

Great experience BMW is the place to go for all your needs with your vehicle. Always go to Leo and refer all my friends to hkmw and he always takes care of his custome BMW is the place to go for all your needs with your vehicle. Always go to Leo and refer all my friends to hkmw and he always takes care of his customers. More

Very satisfied! Great experience. Leo was great from the minute I dropped off my vehicle until I picked it up. I scheduled the service online and dropped it off, with 20 minutes I was Leo was great from the minute I dropped off my vehicle until I picked it up. I scheduled the service online and dropped it off, with 20 minutes I was in a loaner heading home. Service was quicker than I expected and the best part my whole experience was hassle free. Leo kept me updated on the status of my vehicle and had it ready to go when I arrived to pick it up. Highly recommended. Thank you Leo! Your greatly appreciated! More

Love BMW Esperanza, service manager, provided excellent customer service. I’m always treated like a new customer. Looking forward to a long relationship. Top o Esperanza, service manager, provided excellent customer service. I’m always treated like a new customer. Looking forward to a long relationship. Top of the charts! More

Attentive and knowledgeable My service representatives are always very knowledgeable and attentive to my needs. They are quick to follow up on any unforeseen issues that arise du My service representatives are always very knowledgeable and attentive to my needs. They are quick to follow up on any unforeseen issues that arise during my service appointments. More

Service 3/20/18 Everything was great! Leo is always helpful and friendly as are all of the BMW employees. This was warranty work so not owing anything when I left d Everything was great! Leo is always helpful and friendly as are all of the BMW employees. This was warranty work so not owing anything when I left definitely made far a great experience. Thank you! More

Need tires, oil change Everyone was courtious and the loner car was ready for a quick exit. I was updated on the service that needed to be performed both by email and phone. Everyone was courtious and the loner car was ready for a quick exit. I was updated on the service that needed to be performed both by email and phone. More