Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
689 Reviews
Call Service Center (210) 732-7121

689 Reviews of Principle BMW of San Antonio - Service Center

Sort by
June 25, 2025

Excellent customer service with timely communication keeping us updated with status. Highly recommend John Gamboa service manager and dealership for service on your BMW. Thank you! ⭐️⭐️⭐️⭐️⭐️ More

by tx.senorita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gamboa
Report | Print
June 24, 2025

I had the best experience that I ever had at a dealership. Great customer service outstanding and well organized facility. 5 stars to Richard More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Report | Print
June 24, 2025

Paul was the best, so helpful and great communication. Very satisfied with all the work done and the speedy process. More

by msLeanio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gallardo
Report | Print
June 23, 2025

Excellent and Courteous Service, especially Rolando Rocha and Bremen, the Service Representative! They went above to provide Excellent Service!! More

by gmartinj683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breden
Report | Print
June 23, 2025

Some of the best service experiences I’ve ever had at this location. Appointment time met service advisor kept communication and got vehicle back in a timely manner. More

by Dstimely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
Report | Print
June 16, 2025

The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports More

by donraypetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Principle BMW of San Antonio responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2025

There’s a recall on a fire water pump connector may short circuit. When does that get replaced? More

by Barbararent.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Report | Print
June 06, 2025

Excellent service, timely repairs and honest feedback of the need for the repairs and cost of repairs. More

by judgemeza226th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alonzo
Report | Print
Jun 13, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

Good experience. Great cappuccino machine in waiting area Fair pricing and the video from service technician was much appreciated. Overall I was happy with my v More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 04, 2025

Great service and my service advisor Filbert always takes care of me and goes above and beyond More

by ronaldhaskins2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Vasquez
Report | Print
Jun 13, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

1
2
...
69