Principle BMW of San Antonio - Service Center

As always and expected superb quality service. Very professional and the attention to detail is unmatched. My service advisor Mr. Rosario is top notch! He took the time to explain everything in de Very professional and the attention to detail is unmatched. My service advisor Mr. Rosario is top notch! He took the time to explain everything in detail and made sure all my questions were answered. He truly epitomizes customer service! More

It takes a long time for calls bro be answered , sometimes 30 minutes wait, the repair took a long time, the advisor was good ( Alamd Rosario) sometimes 30 minutes wait, the repair took a long time, the advisor was good ( Alamd Rosario) More

Service manager was very helpful and a great communicator. The service was timely. Using Uber was helpful. communicator. The service was timely. Using Uber was helpful. More

Excellent service! Nathan Montenegroi was very knowledgeable and professional. The mechanic/technician works fast in your car and Nathan is on top of things, constantly Nathan Montenegroi was very knowledgeable and professional. The mechanic/technician works fast in your car and Nathan is on top of things, constantly updating you about the progress! Thank you! More

Great service, great customer service! Please with how I was kept informed. Glad I took my car to this dealer. Please with how I was kept informed. Glad I took my car to this dealer. More

I enjoy receiving the video inspection. It helps me prioritize my repairs, should I need to. It helps me prioritize my repairs, should I need to. More

Amazing customer service! !! Everything was very smooth, easy and fast. Nathan, my advisor was so helpful. !! Everything was very smooth, easy and fast. Nathan, my advisor was so helpful. More

Amazing service as always. Was quick to response and provide update of my vehicle. Dropped my vehicle off in the morning and by late afternoon it was done. Was quick to response and provide update of my vehicle. Dropped my vehicle off in the morning and by late afternoon it was done. More

Miss Holly has always done an excellent job take care of me and my vehicle me and my vehicle More

Kristen was a big help. I had a seamless experience in taking care of the recall on my 540. She is so easy to work with. The porters were proactive in polishing water marks I had a seamless experience in taking care of the recall on my 540. She is so easy to work with. The porters were proactive in polishing water marks off of the hood upon pick up. Great experience at San Antonio BMW. More