Principle BMW of San Antonio - Service Center

Me. Preston Jones was most helpful in answering my questions regarding the service of my vehicle along with other pertinent information. He is very knowledgeable and friendly. questions regarding the service of my vehicle along with other pertinent information. He is very knowledgeable and friendly. More

Very good overall, I am very satisfied, I will return in the near future for additional service. the near future for additional service. More

From Jerry's help to arrange an appointment with Juan and the service dept to dropping off the vehicle and picking it up, all aspects of the experience were great. the service dept to dropping off the vehicle and picking it up, all aspects of the experience were great. More

Knowledgeable and personable staff. Jesse was very helpful and explained exactly what was going to be done. Service was fast and thorough. Jesse was very helpful and explained exactly what was going to be done. Service was fast and thorough. More

On top of operations in every aspect of service. Rick is a first class service manager that listens and performs like a champ. Thanks! Rick is a first class service manager that listens and performs like a champ. Thanks! More

Provided excellent service, all completed in a timely manner, provided me with a loaner vehicle. Keep up the good work. manner, provided me with a loaner vehicle. Keep up the good work. More

Everyone I dealt with was very nice and professional. They listened to my concerns and kept me updated on the status of my car. They listened to my concerns and kept me updated on the status of my car. More

Alan is so professional and always ready to answer all my questions when getting my G26 serviced. I would recommend asking for him as your service manager. There has never been any push back with any warrant questions when getting my G26 serviced. I would recommend asking for him as your service manager. There has never been any push back with any warranty work. More

It takes a long time for calls bro be answered , sometimes 30 minutes wait, the repair took a long time, the advisor was good ( Alamd Rosario) sometimes 30 minutes wait, the repair took a long time, the advisor was good ( Alamd Rosario) More

As always and expected superb quality service. Very professional and the attention to detail is unmatched. My service advisor Mr. Rosario is top notch! He took the time to explain everything in de Very professional and the attention to detail is unmatched. My service advisor Mr. Rosario is top notch! He took the time to explain everything in detail and made sure all my questions were answered. He truly epitomizes customer service! More