Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
694 Reviews
Call Service Center (210) 732-7121

694 Reviews of Principle BMW of San Antonio - Service Center

Sort by
May 15, 2023

Excellent service, communication and follow up by my advisor Stephen Martinez. I will ask for him each time I return. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
May 15, 2023

Prompt professional service in a respectful manner. Dealership clean with amenities readily available. Good communication More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga, Tony Abraham
Report | Print
May 15, 2023

The service is fast and great! Thank you so much bmw. The service advisor Juan Cantù is the best! More

by Jian Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
May 15, 2023

I went for a vehicle inspection and was told wait time was 90 minutes to completion and no car wash offered, the standards has dropped a lot since my last visit. Too bad I'll go somewhere else next year. More

by MLopez2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera, Juan Cantu
Report | Print
May 14, 2023

Excellent service. This time I got the best and most courteous service Thank you so much. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and intern
Report | Print
May 11, 2023

Always excellent service. Very friendly and professional staff. The waiting area is very comfortable and the coffee even better. Highly recommend it. Keep uo the good work More

by rramirez30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil, Yvonne Garcia, Luis Coto, Emmanuel Colon
Report | Print
May 11, 2023 -

rramirez30 responded

Always excellent service. Very friendly and professional staff. Keep up the good work. Thanks.

May 08, 2023

Friendly staff when I checked in and enjoyed the lounge area with complimentary water and snacks. More

by wuzuplopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Report | Print
May 05, 2023

Very courteous, listen to the customer and addressed the issues expressed by the customer in a timely manner!! More

by Buddybwhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil
Report | Print
April 28, 2023

Professional and outstanding staff. Great customer service. Work done on time and detail explanation for all services. More

by Deb Sul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
Report | Print
March 28, 2023

Check in on 2024 BMW 540I. Gathered information including arrival and incoming inventory. Also received an oil change while there. More

by d.brzezniak
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, Alamd Rosario
Report | Print
1
...
38
39
40
...
70