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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
689 Reviews

689 Reviews of Principle BMW of San Antonio - Service Center

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April 10, 2025

I recently visited the service department at PRINCIPLEAUTO GROUP for an oil change, and I couldn't be more satisfied with my experience. The staff was professional, efficient, and friendly from More

by Paul Priest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
Apr 14, 2025 -

Principle BMW of San Antonio responded

Hi Paul, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 10, 2025

The best Dealership, very helpful and always provides loaner car whenever I request it.Mr. Juan Cantu was very helpful and attentive. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 11, 2025 -

Principle BMW of San Antonio responded

Hello Fernando, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

My advisor Joseph has consistently provided A Plus service! My 20 year old vehicle is always taken great care by a master technician! More

by sasharoonie78247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Exceptional Service upon arrivall with friendly staff ready to assist for servicing my vehecle.. Juan ensured in advance options for appointment times that would work for me. More

by graciela.ciccarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Apr 10, 2025 -

Principle BMW of San Antonio responded

Hi Graciela, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2025

Annual maintenance and everything went smoothly. Painless process for delivery and pick-up. Thanks Michal More

by jbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Apr 10, 2025 -

Principle BMW of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 07, 2025

I have been doing business with this dealership for over 30 years (formally as BMW Center San Antonio). They have always been first class. More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Apr 10, 2025 -

Principle BMW of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 02, 2025

Got an oil change, it was quick and painless. As usual the Staff was courteous and punctual. My advisor kept me in the loop the entire visit. More

by onofreCity1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Apr 06, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

The service personnel at BMW of San Antonio always does an excellent job of making sure my car is operating correctly. I value what they do for their clients. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Hargrove
Apr 05, 2025 -

Principle BMW of San Antonio responded

Hi Monica, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

The Principle BMW of San Antonio service center is outstanding. The staff goes beyond what is expected to insure the customer stays informed and satisfied. More

by rey1406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Mar 28, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

They were able to work on my car in just 2 days since I was visiting and crunched for time. And was able to drive it back home 295 miles without any issue. So far so good. More

by MFP of Fort Worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gamboa
Mar 27, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

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