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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
710 Reviews
Call Service Center (210) 732-7121

710 Reviews of Principle BMW of San Antonio - Service Center

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May 14, 2023

Excellent service. This time I got the best and most courteous service Thank you so much. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and intern
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May 11, 2023

Always excellent service. Very friendly and professional staff. The waiting area is very comfortable and the coffee even better. Highly recommend it. Keep uo the good work More

by rramirez30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil, Yvonne Garcia, Luis Coto, Emmanuel Colon
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May 11, 2023 -

rramirez30 responded

Always excellent service. Very friendly and professional staff. Keep up the good work. Thanks.

May 08, 2023

Friendly staff when I checked in and enjoyed the lounge area with complimentary water and snacks. More

by wuzuplopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
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May 05, 2023

Very courteous, listen to the customer and addressed the issues expressed by the customer in a timely manner!! More

by Buddybwhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil
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April 28, 2023

Professional and outstanding staff. Great customer service. Work done on time and detail explanation for all services. More

by Deb Sul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
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March 28, 2023

Check in on 2024 BMW 540I. Gathered information including arrival and incoming inventory. Also received an oil change while there. More

by d.brzezniak
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, Alamd Rosario
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January 14, 2022

Michal Boehme is a terrific Service Advisor... she dealt with problems involving my Information System, involving everyone necessary to troubleshoot and find the remedy for the problem while keeping me inf More

by c.hetzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
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September 29, 2021

Took my car in for oil change which Paul G. my service advisor was able to make happen on my busy schedule and also noticed a problem which I would have not known. They repaired it without any problems... More

by Carolynh897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
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September 29, 2021

Best advisor ever! Very professional, kind and explained everything that was needed clearly. The waiting area is awesome. More

by Lorena Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
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September 28, 2021

Everyone was friendly. Antonio was very helpful, friendly and knowledgeable. Knows what he's talking about. More

by tina8454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
Report | Print
Sep 29, 2021 -

Principle BMW of San Antonio responded

Thank you for the kind words. We totally agree that Antonio does an amazing job! We look forward to serving you again in the future!

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