Principle BMW of San Antonio - Service Center

When you have to serve a lot of customers it's not easy to stay present with each customer. Problem corrected; thanks for your service! to stay present with each customer. Problem corrected; thanks for your service! More

Outstanding service. Customer friendly and professional. Great job. Continue to provide great quality and service. Luis Cotto provides me with updates and quality information for future visits. Great job. Continue to provide great quality and service. Luis Cotto provides me with updates and quality information for future visits. More

Great Visit service agent was courteous and took care of my vehicle. Also, I was Notified every time work was being accomplished on the vehicle! my vehicle. Also, I was Notified every time work was being accomplished on the vehicle! More

I just showed up with a tire issue and they were great. They took care of the tire and did other maintenance. Awesome service. As always!!! They took care of the tire and did other maintenance. Awesome service. As always!!! More

Mr Cantu always is very willing to assist Me with any issues I have with my car and is a great asset to your team! issues I have with my car and is a great asset to your team! More

Great customer service!! from the time I drove up to the time it was time for me to go. I high recommend PrincipleAuto to my family and friends thank you again. time it was time for me to go. I high recommend PrincipleAuto to my family and friends thank you again. More

My service advisor is BETTER than yours!!! From the moment I arrived and throughout the whole service, my advisor Ms. Esperanza Gomez was great with ensuring communication was clear and accurate, in ad moment I arrived and throughout the whole service, my advisor Ms. Esperanza Gomez was great with ensuring communication was clear and accurate, in addition to having a loaner for me right away. Not sure how long she has been with the company but I see her as a valuable asset to BMW!! More

Great job! Alamd and Esperanza were both very helpful. Alamd was the most courteous service representative that I’ve met at BMW. Quick turn around with my vehicle as well. Alamd was the most courteous service representative that I’ve met at BMW. Quick turn around with my vehicle as well. More

Quick in check, even provided a loaner without a request. Kept us informed on all service issues/questions. Fast checkout. Only issue we had was the maintenance person left a small pile of filter debris Kept us informed on all service issues/questions. Fast checkout. Only issue we had was the maintenance person left a small pile of filter debris on the floor... More

Excellent service and excellent service performed on my vehicle. Danny Diaz was excellent! Cannot speak highly enough of his customer service and assistance through the entire process. vehicle. Danny Diaz was excellent! Cannot speak highly enough of his customer service and assistance through the entire process. More