Principle BMW of San Antonio - Service Center

Great and timely service! We are from out of town and tire message came on. Without an appointment, they were able to resolve the tire issue and an oil change I was due for and it only took an hour and a tire message came on. Without an appointment, they were able to resolve the tire issue and an oil change I was due for and it only took an hour and a half. More

Mr Martinez was very helpful, accommodating, professional and courteous. He was very prompt with service and arranged for a loaner for me. I really appreciate his assistance in repairing my BMW. and courteous. He was very prompt with service and arranged for a loaner for me. I really appreciate his assistance in repairing my BMW. More

Professionally courtesy n knowledgeable n very helpful cleanliness every where n punctuality n plus infirm about vehicle when it very ready when your car wash cleanliness every where n punctuality n plus infirm about vehicle when it very ready when your car wash More

The team at BMW of San Antonio is always professional and courteous. They do their best to make each visit a seamless experience, and as convenient as possible for me. Service advisors stay in constant commu courteous. They do their best to make each visit a seamless experience, and as convenient as possible for me. Service advisors stay in constant communication on the status of my vehicle. More

Everything was easy and smooth, from dropping off to pick up. I really like the part of reviewing the receipt and paying before you get to the dealership. up. I really like the part of reviewing the receipt and paying before you get to the dealership. More

Set my service for 3pm via the BMW website to take advantage of the advertised cost of $99.95. selected that I would be needing a vehicle while the service would take place. Website failed to make t advantage of the advertised cost of $99.95. selected that I would be needing a vehicle while the service would take place. Website failed to make that arrangement on paperwork. When arriving to the service department at 3pm waited until 3:30 till a service provider was available. Pablo was awesome with getting the vehicle into service for the required oil change. The issues arose when the system failed to show him the advertised price I had selected and expected. Once the price was corrected to $99.95 the website also advertised a $30.00 discount for oil change, but was not honored because allegedly the system would not allow 2 discounts. No where on the website does it state the full price of oil change or that the 99.95 was a discounted price already " only says value" More

I have always had great service . The new dealership is very nice and the waiting area for service is always there with snacks and drinks. very nice and the waiting area for service is always there with snacks and drinks. More

I absolutely would NOT choose another BMW dealership if I didn't have to! The customer service that I receive at the San Antonio, TX dealership is awesome! And the same for my representative, Antonio! If I c didn't have to! The customer service that I receive at the San Antonio, TX dealership is awesome! And the same for my representative, Antonio! If I could rate him a 10 star, I would! More

Prompt and courteous service supporting state inspection on my vehicle. Called the day before to set up inspection and Mr. Colon and team immediately responded with a reasonable time for drop off and servi on my vehicle. Called the day before to set up inspection and Mr. Colon and team immediately responded with a reasonable time for drop off and service. More