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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
682 Reviews

682 Reviews of Principle BMW of San Antonio - Service Center

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February 28, 2025

My service advisor is outstanding. Michael understands my needs, answers my questions honestly and provides an accurate estimate and accurate time line. I appreciate the opportunity to More

by Ljtafolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 03, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

I’ve been a customer of principal BMW of San Antonio for the last 14 years. I’m very satisfied with the quality and performance of the Vehicles I have purchased. The service department has always been accom More

by jonwat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Feb 27, 2025 -

Principle BMW of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 21, 2025

I’ve been having my BMW vehicles service for several years now at San Antonio BMW. Juan Cantu and his team in the service department have been outstanding and professional every single time. I wouldn’t More

by Juan Alfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Feb 24, 2025 -

Principle BMW of San Antonio responded

Hi Juan, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 20, 2025

Juan Cantu and his associates at Principle BMW in San Antonio provided excellent service for my wife's SUV. I made a mistake by showing up one day earlier than scheduled and Juan Cantu worked us in seaml More

by Pullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Campos, Juan Cantu
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

Principle BMW service is outstanding. I have been taking my cars there for over 5 years and I have never been disappointed. More

by Jaswest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

February 19, 2025

My vehicle was taking care of very quick. The problem was fixed and at no charge!! More

by barbiehornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

The Service was pretty fast, all needs were met. I will definitely come back. Thank you More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi Julian, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Very efficient, courteous and good quality of service. . Loaner cars are good quality and assured that your vehicle is in good hands More

by moking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

February 17, 2025

Check-in quick, prompt service with realistic expectations and upfront pricing. Michal is awesome an excellent communicator. More

by mo2701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We hope you have a great day!

February 16, 2025

Jesse Alonzo was awesome. Got my car in, serviced and back to me as scheduled. I will be asking for Jesse every time I have to schedule service on my car. I have even recommen More

by Tshahn78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alonzo
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

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