Principle BMW of San Antonio - Service Center

Always impressed by Principle’s willingness to accommodate and the friendliness. They are articulate and explain what needs doing and needs to be done. And the video reviews are great. Keep up th accommodate and the friendliness. They are articulate and explain what needs doing and needs to be done. And the video reviews are great. Keep up the good work. More

I traded my 2 for a 4 series, my sale guy was very courteous. I knew what I wanted before arriving. He didn’t try to put me in a more expensive car. He helped me get out of the 2 and into a 4. I am a courteous. I knew what I wanted before arriving. He didn’t try to put me in a more expensive car. He helped me get out of the 2 and into a 4. I am and have for many years leased my vehicles. It just works for me. I loved having a scheduled service performed on my car and not stopping at the cashier. And that’s one of my main reasons for leasing. Overall I have had excellent customer services, Always professional and services are always done as promised. More

Service Advisor Ryan Watson is always courteous and goes above and beyond to assist with any questions. Love the video related to my service issues. above and beyond to assist with any questions. Love the video related to my service issues. More

Service was quick, courteous, and performed to my satisfaction. They kept me updated with the process and even included a video explaining what was done! satisfaction. They kept me updated with the process and even included a video explaining what was done! More

Superb service received from the entire BMW Staff. I will pass on to my friends and family on the service I received from BMW. Thanks pass on to my friends and family on the service I received from BMW. Thanks More

The service was complete and done under warranty. Everything was explained to me by the representative. It even took less time than I was told. Everything was explained to me by the representative. It even took less time than I was told. More

Friendly service Advisor Rhaudell Cordova- great communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. The noise was resolved after a simple adjustment. More

The Service representative was very prompt and professional. I especially liked the way he sent me a video showing that my car was ready for pickup. professional. I especially liked the way he sent me a video showing that my car was ready for pickup. More

My service visit was great and Emmanuel did an excellent job. I received timely updates and my vehicle was serviced quickly and delivered on time. job. I received timely updates and my vehicle was serviced quickly and delivered on time. More