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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
689 Reviews

689 Reviews of Principle BMW of San Antonio - Service Center

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September 01, 2020

The service was complete and done under warranty. Everything was explained to me by the representative. It even took less time than I was told. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
September 01, 2020

Friendly service Advisor Rhaudell Cordova- great communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. More

by CindyPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova
September 01, 2020

The Service representative was very prompt and professional. I especially liked the way he sent me a video showing that my car was ready for pickup. More

by Reesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Anthony Baerga, Ryan Mararac, Emmanuel Colon, Paublo Gallardo
September 01, 2020

Service was quick, courteous, and performed to my satisfaction. They kept me updated with the process and even included a video explaining what was done! More

by squishytomato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
August 31, 2020

My service visit was great and Emmanuel did an excellent job. I received timely updates and my vehicle was serviced quickly and delivered on time. More

by mfhood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
August 30, 2020

Amazing service! I highly recommend Paul Gallardo in his dealing with me as a client! Very professional, attentive and caring! Great service overall! Thank you BMW of San Antonio! More

by Pedro Magallan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
August 30, 2020

We had a great experience with BMW. The staff was professional, going above and beyond to give excellent service. They were also attentive and updated us frequently. We would recommend. More

by Jnieto484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Saenz, Maggie King
August 30, 2020

Quick and efficient. Excellent customer service! Attention to detail. Maintained me informed. Easy to contact. Friendly staff. Clean area. Social distance enforced at all times. More

by plmonreal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
August 30, 2020

Painless transaction; in and out upon drop off and pickup. This was especially wonderful in our current climate dealing with COVID-19. Would highly recommend BMW of San Antonio. More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
August 30, 2020

The feeling of being taken care of and having no worries about your vehicle!!! Mr. Warson makes sure he covers all my concerns and questions. More

by jodiseabrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
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