Principle BMW of San Antonio - Service Center

Luis was my point of contact. Very professional, courteous, and kept me in constant contact, updates with my vehicle. This was probably my best visit because of Luis. Appreciate him and your BMW tea courteous, and kept me in constant contact, updates with my vehicle. This was probably my best visit because of Luis. Appreciate him and your BMW team. More

Ryan Mararac was a great service advisor and made sure all my expectations were met and exceeded! The service was performed as expected and on time. all my expectations were met and exceeded! The service was performed as expected and on time. More

The service of Mr Cantu was superb. He took care of my car. Then answer the questions I had and gave me solution. my car was ready in 40 min car. Then answer the questions I had and gave me solution. my car was ready in 40 min More

The team at BMW of San Antonio is always professional and courteous. They do their best to make each visit a seamless experience, and as convenient as possible for me. Service advisors stay in constant commu courteous. They do their best to make each visit a seamless experience, and as convenient as possible for me. Service advisors stay in constant communication on the status of my vehicle. More

Professionally courtesy n knowledgeable n very helpful cleanliness every where n punctuality n plus infirm about vehicle when it very ready when your car wash cleanliness every where n punctuality n plus infirm about vehicle when it very ready when your car wash More

Great and timely service! We are from out of town and tire message came on. Without an appointment, they were able to resolve the tire issue and an oil change I was due for and it only took an hour and a tire message came on. Without an appointment, they were able to resolve the tire issue and an oil change I was due for and it only took an hour and a half. More

Mr Martinez was very helpful, accommodating, professional and courteous. He was very prompt with service and arranged for a loaner for me. I really appreciate his assistance in repairing my BMW. and courteous. He was very prompt with service and arranged for a loaner for me. I really appreciate his assistance in repairing my BMW. More

It is Always a pleasure at BMW with there service that is provided . Brendon Cassil Was very polite and kept me informed if the services provided at all times provided . Brendon Cassil Was very polite and kept me informed if the services provided at all times More

Danny was my service adviser yesterday and he was very helpful, and expedited the maintenance of my vehicle since I was going to wait for it. helpful, and expedited the maintenance of my vehicle since I was going to wait for it. More

Shawn Wilcox is an amazing service advisor! In spite of not being able to get through to a live human via the main BMW phone number on multiple attempts, he was extremely quick to respond to my email reque not being able to get through to a live human via the main BMW phone number on multiple attempts, he was extremely quick to respond to my email requesting a service appointment. Since I just needed an oil change, I had to wait for the service and it was completed quicker than he indicated. He is always professional and is why I continue to get my vehicle serviced at the dealership! More