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Principle BMW of San Antonio - Service Center
San Antonio, TX
710 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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710 Reviews of Principle BMW of San Antonio - Service Center
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September 01, 2020
Car wasn't fully fixed when I received it back. The HUD was non functional Albert and Allie were great as always the despite issues which fall on the technician not checking their work. was non functional Albert and Allie were great as always the despite issues which fall on the technician not checking their work. More
by JFridman
Employees Worked With
Albert Saenz, Allie Peters
September 01, 2020
The service was complete and done under warranty. Everything was explained to me by the representative. It even took less time than I was told. Everything was explained to me by the representative. It even took less time than I was told. More
by Mike
Employees Worked With
Ryan Mararac
September 01, 2020
Friendly service Advisor Rhaudell Cordova- great communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. communication! I loved receiving the video link sent to me by the technician. He was able to show me an issue that I was not aware of under the dash. The noise was resolved after a simple adjustment. More
by CindyPB
Employees Worked With
Rhaudell Cordova
September 01, 2020
The Service representative was very prompt and professional. I especially liked the way he sent me a video showing that my car was ready for pickup. professional. I especially liked the way he sent me a video showing that my car was ready for pickup. More
by Reesie
Employees Worked With
Luis Coto, Anthony Baerga, Ryan Mararac, Emmanuel Colon, Paublo Gallardo
September 01, 2020
Service was quick, courteous, and performed to my satisfaction. They kept me updated with the process and even included a video explaining what was done! satisfaction. They kept me updated with the process and even included a video explaining what was done! More
by squishytomato
Employees Worked With
Emmanuel Colon
August 31, 2020
My service visit was great and Emmanuel did an excellent job. I received timely updates and my vehicle was serviced quickly and delivered on time. job. I received timely updates and my vehicle was serviced quickly and delivered on time. More
by mfhood
Employees Worked With
Emmanuel Colon
August 30, 2020
Amazing service! I highly recommend Paul Gallardo in his dealing with me as a client! Very professional, attentive and caring! Great service overall! Thank you BMW of San Antonio! dealing with me as a client! Very professional, attentive and caring! Great service overall! Thank you BMW of San Antonio! More
by Pedro Magallan
Employees Worked With
Paublo Gallardo
August 30, 2020
We had a great experience with BMW. The staff was professional, going above and beyond to give excellent service. They were also attentive and updated us frequently. We would recommend. professional, going above and beyond to give excellent service. They were also attentive and updated us frequently. We would recommend. More
by Jnieto484
Employees Worked With
Albert Saenz, Maggie King
August 30, 2020
Quick and efficient. Excellent customer service! Attention to detail. Maintained me informed. Easy to contact. Friendly staff. Clean area. Social distance enforced at all times. service! Attention to detail. Maintained me informed. Easy to contact. Friendly staff. Clean area. Social distance enforced at all times. More
by plmonreal2
Employees Worked With
Ryan Watson
August 30, 2020
Painless transaction; in and out upon drop off and pickup. This was especially wonderful in our current climate dealing with COVID-19. Would highly recommend BMW of San Antonio. pickup. This was especially wonderful in our current climate dealing with COVID-19. Would highly recommend BMW of San Antonio. More
by C
Employees Worked With
Emmanuel Colon
