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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
687 Reviews

688 Reviews of Principle BMW of San Antonio - Service Center

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May 25, 2020

Great service and quick turn around. I always have a great experience when I stop by for service on my 135i. I would recommend to anyone looking for quality service. More

by audio.graffiti
Recommend Dealer
Yes
Employees Worked With
Rhaudell Cordova, Anthony Baerga
May 25, 2020 -

Principle BMW of San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Please do not hesitate to give us a call if we can assist you with all of your vehicle needs!

May 23, 2020

Shawn is the best. Hes able to keep the customer informed and updated while juggling everything else. Whatever you're paying him, double it now! More

by Paulsm125
Recommend Dealer
Yes
Employees Worked With
Shawn Wilcox
May 24, 2020 -

Principle BMW of San Antonio responded

Thank you for taking the time to share your thoughts on working with Shawn and the rest of our service team. We're glad to hear we delivered such a great experience!

May 22, 2020

Service rep was professional & knowledgeable. Staff very courteous. Courtesy car driver, Joseph, very friendly and personable. Waiting area was very clean and comfortable. Good overall experience ! More

by secalkins7
Recommend Dealer
Yes
Employees Worked With
Joseph - driver , Shawn Wilcox
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, We appreciate your business and our team looks forward to serving you again soon!

May 22, 2020

Excellent service provider. Work accomplished right first time every time. Service representatives are professional and courteous all the time. I have had nothing but great experiences with them. More

by Chavis
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Faylin Miller
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of San Antonio!

May 21, 2020

Svc Dept always does an excellent job for me. They strive to ensure your wait is minimal or provide a courtesy car option. Well done. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Faylin Miller, Paublo Gallardo
May 21, 2020 -

Principle BMW of San Antonio responded

Thanks, Mark, for sharing your thoughts about your experience with BMW of San Antonio. We appreciate your business and hope to see you again soon!

May 21, 2020

Brian Rivera was our service advisor who was very knowledgeable, professional, attentive and just an overall a pleasure to work with. Kudos to Brian R. More

by Abidagrg
Recommend Dealer
Yes
Employees Worked With
Brian Rivera
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2020

The service is outstanding and my service advisor Beth is beyond awesome. She went over and be young with a big smile. Thank you Beth More

by zacktlili
Recommend Dealer
Yes
Employees Worked With
Victor Garcia, Beth Raimond
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Beth here at BMW of San Antonio.

May 21, 2020

Alam is the best he takes excellent care of me and my family every time we need service! He’s always so personable and remembers the details of your interaction which really makes you feel valued as a cu More

by Relayfamily2016
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
May 22, 2020 -

Principle BMW of San Antonio responded

Hello, Thank you for choosing BMW of San Antonio, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2020

Mr Rosario, my service advisor, kept me update on the progress of the recall and how long it would take. I could not have asked for better service More

by billyes
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you for your business and for this review. We're happy to hear Alamd was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2020

Thank you for the courtesy service pick up and drop off car. Thank you for the text messages and calls, to keep me informed of the service. More

by April182012.jc
Recommend Dealer
Yes
Employees Worked With
Marissa
May 21, 2020 -

Principle BMW of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Antonio.

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