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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
695 Reviews

695 Reviews of Principle BMW of San Antonio - Service Center

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March 10, 2025

Very efficient and knowledgeable staff, clean facility, frequent updating on status of car repair. Great dealership. More

by NiknikRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
Mar 13, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 16, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

Excellent and timely service! They were very friendly and accommodating. Also thorough with inspection and recommendations. More

by WBMW19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Albert Saenz, Rhaudell Cordova, Anthony Baerga, Ryan Mararac, Juan Cantu, Emmanuel Colon, Maggie King, Antonio Martinez, Paublo Gallardo
Mar 14, 2025 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2025

Customer service has been very good thank you with updates and getting back in order More

by Linda McKinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga
Mar 08, 2025 -

Principle BMW of San Antonio responded

Hi Linda, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 10, 2025 -

Principle BMW of San Antonio responded

Hi Linda, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

My service advisor is outstanding. Michael understands my needs, answers my questions honestly and provides an accurate estimate and accurate time line. I appreciate the opportunity to More

by Ljtafolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 03, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

I’ve been a customer of principal BMW of San Antonio for the last 14 years. I’m very satisfied with the quality and performance of the Vehicles I have purchased. The service department has always been accom More

by jonwat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Feb 27, 2025 -

Principle BMW of San Antonio responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 21, 2025

I’ve been having my BMW vehicles service for several years now at San Antonio BMW. Juan Cantu and his team in the service department have been outstanding and professional every single time. I wouldn’t More

by Juan Alfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Feb 24, 2025 -

Principle BMW of San Antonio responded

Hi Juan, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 20, 2025

Principle BMW service is outstanding. I have been taking my cars there for over 5 years and I have never been disappointed. More

by Jaswest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

February 20, 2025

Juan Cantu and his associates at Principle BMW in San Antonio provided excellent service for my wife's SUV. I made a mistake by showing up one day earlier than scheduled and Juan Cantu worked us in seaml More

by Pullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Campos, Juan Cantu
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

My vehicle was taking care of very quick. The problem was fixed and at no charge!! More

by barbiehornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Feb 23, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

The Service was pretty fast, all needs were met. I will definitely come back. Thank you More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi Julian, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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