Principle BMW of San Antonio - Service Center

Quick response , got Our car in right away .. fixed everything we discussed, shared a video over what was taken care of , excellent service for sure ! everything we discussed, shared a video over what was taken care of , excellent service for sure ! More

Coronavirus Crusaders Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skil Its part of BMW's lore and brand to provide a luxury service experience. Principle in San Antonio may be BMW of America's best franchise at that skill. I went on-line one day to schedule a service appointment and literally within 24 hours I had my car picked up at home by a fully masked and gloved valet, a pristine loaner left, recall item handled, routine service performed, car basically detailed and returned to my home. The only thing I'm mad about is I forgot to tip the young man who brought my car back. Prompt. Painless. Professional. More

Service was great. They did everything we needed and the price was very reasonable. They finally washed our car which was badly needed. We will def be back. price was very reasonable. They finally washed our car which was badly needed. We will def be back. More

Bmw of SA is a great team. I scheduled online. They brought a loaner to my work. Loaner was clean, the driver was friendly and helpful. Pickup was busy but easy. No complaints!! brought a loaner to my work. Loaner was clean, the driver was friendly and helpful. Pickup was busy but easy. No complaints!! More

5 star customer service! My service advisor Jusn Cantu always goes the extra mile to provided outstanding customer service. He always keeps me informed of the status of my vehicle while in service and p always goes the extra mile to provided outstanding customer service. He always keeps me informed of the status of my vehicle while in service and pays attention to every detail. He is the reason I continue to have my BMW serviced here. This dealer is fortunate to have such a Top Notch employee. More

The entire process was easy to digest; From the CSR that made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my veh made the appt , to Ryan who was the point of contact. Great customer service all the way around. Principle BMW even accommadated a delivery of my vehicle to my residence. Great job Ryan! More

Wonderful service department! Great service! Everyone was super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. super nice. Thank you! Thank you! Thank you! They took care of our daughters car in one day. More

Great customer service! I received updates and fallow up in a timely manner. I will highly recommend BMW to everybody. I definitely had great experience! Thank you! Lana in a timely manner. I will highly recommend BMW to everybody. I definitely had great experience! Thank you! Lana More

Excellent Service from Faylin! Absolutely love love love our Service Advisor, Faylin! She always communicates clearly with us and goes above and beyond each and every time to provi Absolutely love love love our Service Advisor, Faylin! She always communicates clearly with us and goes above and beyond each and every time to provide an amazing experience! HIGHLY recommend her for a top-notch visit. THANK YOU! More