Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
682 Reviews
Call Service Center (210) 732-7121

682 Reviews of Principle BMW of San Antonio - Service Center

Sort by
January 16, 2025

Very professional & courteous. Listened very well. Received car within 2 hours as stated. Clean car. More

by tedmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Quick, responsive, caring . They are committed to making sure your experience was a good one ! More

by Brandonashe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Castano Brendon Cassil
Report | Print
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 09, 2025

Very professional but personal handling of my oil change. Still took 90 minutes but there were lots of folks there. More

by JG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

This is a very efficient dealership. They check you in fast and keep you informed throughout the process! More

by cpt.sky83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Saenz, Antonio Martinez
Report | Print
Jan 09, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

The best service we have ever experienced. Fast, very friendly stayed in communication with us during the whole time our vehicle was in service and updated us. More

by Cristela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda McMahn
Report | Print
Jan 07, 2025 -

Principle BMW of San Antonio responded

Hi Cristela, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

So dissatisfied! !!! Had an appointment on Dec 27th at 10:30 AM. For an oil change. It literally took 24 hours to get my car back. Anthony B sounded bothered that i w More

by margieboa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Baerga
Report | Print
January 01, 2025

Lauren was great as my new service representative, had a timely loaner for me, kept me informed on the status of my Z4, and had it ready for pickup as promised. More

by Thomasfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Munoz
Report | Print
Jan 03, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

Anthony Baerga’s service team has great Communication skills. Tech team is excellent in efficiency. More

by joanstraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michol, Anthony Baerga
Report | Print
Dec 25, 2024 -

Principle BMW of San Antonio responded

Hello Joanstraub, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Happy except my bright lights do not stay on. This was not a problem when I brought it in last week. There was a problem with how my left light was put in previously, it I do not know how they m More

by Carolyn.boller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baerga
Report | Print
December 21, 2024

Excellent service department they are very accommodating the service advisor was pleasant to speak to More

by jljjgarcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Martinez
Report | Print
Dec 22, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
6
7
8
...
69