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Principle BMW of San Antonio - Service Center

San Antonio, TX

4.6
689 Reviews
Call Service Center (210) 732-7121

689 Reviews of Principle BMW of San Antonio - Service Center

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February 07, 2025

Service provided has always been excellent, I have a lot of confidence that the work performed is what was needed. More

by jbbourland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panoja
Report | Print
Feb 12, 2025 -

Principle BMW of San Antonio responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

Joseph provided excellent customer service when I brought my car in for routine, scheduled maintenance. He insured that I was able to make a follow up appointment by expediting the process.. More

by makalapa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Report | Print
Feb 11, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Service is always exceptional at Principal BMW. The staff is efficient and friendly; the waiting room is always immaculate. If you have requested a loaner, it’s ready when you are. More

by tdyches0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Feb 02, 2025 -

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Efficient, reliable, friendly. ., technical advisor Mr. Alamd Rosario is kind , professional, and listens to customer’s needs and concerns More

by Vhoyeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
Feb 02, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

Prompt efficient service, personable attention, attentive to detail, comfortable setting, snacks and coffee while you wait, short waiting time. I LOVE MY BMW♥️ More

by Sharonwesley35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 30, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 01, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

Prompt and courteous service. Great service advisor Juan Cantu provided knowlegable, sound and excellent service More

by porgycard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Juan was fantastic! Everyone I met on my first visit was so helpful and courteous’ More

by sswright1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

January 16, 2025

Very professional & courteous. Listened very well. Received car within 2 hours as stated. Clean car. More

by tedmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Quick, responsive, caring . They are committed to making sure your experience was a good one ! More

by Brandonashe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Castano Brendon Cassil
Report | Print
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 09, 2025

Very professional but personal handling of my oil change. Still took 90 minutes but there were lots of folks there. More

by JG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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