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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
639 Reviews
Call Service Center (855) 976-7353

639 Reviews of Principle Toyota in Memphis - Service Center

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August 30, 2025

This was my first visit. I examined several shops prior to choosing this one as a starter as it has good evaluations and is close to my residence. I.come here from Keras Niss More

by Tuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
August 27, 2025

Able to get oil changed and tires rotated without appointment…Sheldon was very nice to me More

by Bmoore1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 29, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2025

Excellent efficient service. Great working with James. Hope to be able to work with him again on next visit. More

by bjpierce52043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Aug 29, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

Fast and reliable, all my concerns addressed, and then some! I spoke with the mechanic as well. More

by bennyortiz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper, service manager, and Joe, line mechanic
Report | Print
Aug 27, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Principle Toyota, Service Department is the Best. I had a 10:00 appointment, Shelton Maben is the best Service agent. I was there for about an 1 1/2. GREAT SERVICE More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 20, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

efficient, Courteous, helpful, terrific, friendly, accommodating, transparency, nice, snacks, coffee, tea, clean office, clean wait room More

by davisbarbarad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Maben
Report | Print
Aug 18, 2025 -

Principle Toyota in Memphis responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

The workers at the dealership service department are Very professional great service, highly recommend to anyone More

by reginalddwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
Aug 11, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2025

From my first call to resolve a paint issue on my Toyota Highlander to my last, David and Seth in the Service Dept made the experience simple and quick. Their communication was on point and I felt at ease. More

by tabithac33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Seth
Report | Print
Aug 07, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

Excellent as always. They figured out what was wrong quoted me a price, set up a timely appointment for the repair that fit my schedule. Stated they would get me out by a More

by no.tie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Chelse
Report | Print
Jul 28, 2025 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2025

He's very kind and loving always willing to help. No matter where you come from. More

by orallblama2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Meben
Report | Print
Jul 21, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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