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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
643 Reviews

643 Reviews of Principle Toyota in Memphis - Service Center

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September 26, 2025

Excellent Customer service. Libra kept me updated on my vehicle. The ladies at the Customer Service desk are always smiling and pleasant. Highly recommend Principle Toyota on More

by 4PAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra, Seth and the ladies at the Service desk
September 25, 2025

Fast oil change. Always professional and good to deal with. Good price too with the Coupon. More

by Dhsnook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger and Marcus
September 24, 2025

I was easily able to make an appointment that worked around my schedule, and was provided with quality service, friendly staff and a reasonable time needed to preform the maintenance. More

by J.Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwone
September 18, 2025

I was told that the inspection and diagnostics would be $195.00 non refundable but if the service was done this cost would be subtracted. I signed the authorization but didn’t check the total( my bad). Ano More

by John.mullikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antwon
August 30, 2025

This was my first visit. I examined several shops prior to choosing this one as a starter as it has good evaluations and is close to my residence. I.come here from Keras Niss More

by Tuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
August 27, 2025

Able to get oil changed and tires rotated without appointment…Sheldon was very nice to me More

by Bmoore1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Aug 29, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2025

Excellent efficient service. Great working with James. Hope to be able to work with him again on next visit. More

by bjpierce52043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 29, 2025 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

Fast and reliable, all my concerns addressed, and then some! I spoke with the mechanic as well. More

by bennyortiz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper, service manager, and Joe, line mechanic
Aug 27, 2025 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Principle Toyota, Service Department is the Best. I had a 10:00 appointment, Shelton Maben is the best Service agent. I was there for about an 1 1/2. GREAT SERVICE More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Aug 20, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

efficient, Courteous, helpful, terrific, friendly, accommodating, transparency, nice, snacks, coffee, tea, clean office, clean wait room More

by davisbarbarad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Maben
Aug 18, 2025 -

Principle Toyota in Memphis responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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