Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
618 Reviews
Call Service Center (855) 976-7353

618 Reviews of Principle Toyota in Memphis - Service Center

Sort by
October 17, 2023

Great service! They have a new customer portal software system, which still has a few bugs to iron out, but looks promising. More

by cliffbhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Oct 19, 2023 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 16, 2023

Tire rotation and oil change should not be anywhere near price charged. Agent was very nice and does not control costs but I won't be returning after many years of nowhere else due to way overpriced service More

by Sandyg500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodger Parker
Report | Print
Oct 18, 2023 -

Principle Toyota in Memphis responded

Sandy, We apologize for not providing you with exceptional service. Please feel free to contact me directly. Sincerely, DAVID MONTGOMERY, Service Director (david.montgomery@principleauto.com)

October 12, 2023

Great job done in a responbile time. Work performed was explained in detail. Friendly employees. More

by wilkinsoncheryl2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Report | Print
Oct 14, 2023 -

Principle Toyota in Memphis responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 06, 2023

Such great professional people. I would recommend your company to my friends and family. Keep up the Great Work More

by Willaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Report | Print
Oct 06, 2023 -

Willaine responded

Kudos to Jasper

Oct 09, 2023 -

Principle Toyota in Memphis responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

October 05, 2023

Great service from start to finish. Nice waiting room with coffee and water. Clean area. More

by Buddy Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Oct 07, 2023 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2023

I bought my 2016 Toyota Xanry from this dealership in 2016. Every visit has been very pleasant. The staff are knowledgeable and very professional. More

by jabendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Merriweather , Brandon Hoss, John Forrester, Rodger Parker
Report | Print
Oct 05, 2023 -

Principle Toyota in Memphis responded

Hi, thank you so much for your positive comments about Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

I purchased my 2015 Avalon from Principle Toyota. They are the only dealer I've used for service all these years. Rodger is an exceptional service advisor. He is professional, friendly, courteous and More

by JTate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Sep 04, 2023 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! We hope to see you soon!

August 19, 2023

Thanks for taking care of me in a timely manner with polite, courteous staff didn’t have to wait that long More

by rodneyflowers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Report | Print
Aug 28, 2023 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2023

Service managers are excellent as well as the service technicians. I am always very satisfied with the service that is provided. More

by Hotcakes132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Aug 21, 2023 -

Principle Toyota in Memphis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2023

My 2019 Avalon now gets 49 miles per gallon after the service.after an add-on procedure. More

by Dmrossman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Aug 03, 2023 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

1
...
17
18
19
...
62