Back

Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
618 Reviews

618 Reviews of Principle Toyota in Memphis - Service Center

Sort by
May 15, 2023

Good quality service, but it took 90 min to rotate tire when service not crowded More

by Dr. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize your service took longer than expected and will strive to do better in the future...

May 15, 2023

Always prompt, full and friendly service. Every service manager has been easy to work with and right on target as to work and time needed. More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonine boone, John Forrester, Rodger Parker
May 15, 2023 -

Corolla responded

All good.

May 13, 2023

Rodger was very helpful and nice. The service was quick and they kept me updated along the way. More

by debflettrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're delighted to receive your positive feedback! Thank you for trusting us and for sharing your positive experience with others.

May 12, 2023

Excellent customer service, Anthony is very friendly and professional, I would definitely recommend Principal Toyota to family and friends More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon
Jun 24, 2023 -

Principle Toyota in Memphis responded

Josephine, Your review made our day! We're grateful for your kind words and for recommending us to others.

May 12, 2023

My experience at principle Toyota was a very satisfying and enjoyable one handled by well trained experienced knowledgeable person More

by wjavant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the fantastic review! We're honored to have exceeded your expectations and look forward to serving you again in the future.

May 05, 2023

The service dept is great. Fast and kept me informed throughout. If you need your Toyota taken care of, this is the place to take it. More

by Fwinkler2147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the kind words and for sharing your positive experience! We're thrilled to have met your expectations.

May 02, 2023

Reminder notices were provided prior to service appt; all contact with employees was very pleasant; a nice and clean waiting area provided; and an explanation of services was provided. More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Kay, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

April 29, 2023

Mr. Jasper Walker has great customer service skills. He made sure to let me know what I will need to get done to my car on my next service visit. He has been one of the best service technician. More

by gerthaalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Your review means the world to us! Thank you for your trust, support, and for taking the time to share your experience.

April 22, 2023

Mr.JASPER Walker is nice person and patient. He let me know what problems my car have. If next appointment I need change. He is good person I ever meet. More

by Chih Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper walker
Apr 22, 2023 -

Chih Lin responded

Thanks you all .

April 20, 2023

Brought in my 2004 Tundra for normal service, oil change and tire rotation. As usual they recommended a few more service items which I probably needed (being a 19 year old truck). They were courteous and More

by pttkz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the glowing feedback! We're honored to have earned your trust and will continue striving for excellence.

...
21
...