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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
635 Reviews
Call Service Center (855) 976-7353

635 Reviews of Principle Toyota in Memphis - Service Center

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June 07, 2023

Appreciated the professional service I received at Principle Toyota in Memphis on my 2017 Toyota Tacoma truck. My service technician was Jasper Walker. More

by vasserr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker
Report | Print
May 31, 2023

Sincerity is practiced at Principle Toyota along with Service Second to None. If you are looking for these traits then go to Principle Toyota! More

by Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Franklin, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

May 30, 2023

Great experience with the service department. And yes, I said great experience. Jasper got me in and out in 45 minutes. I never use the dealership for oil changes. Well, I guess I'll start some More

by ruavol65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper gets 5 stars!
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Jun 24, 2023 -

Principle Toyota in Memphis responded

Your positive review is deeply appreciated! We're grateful for your loyalty and for recommending us to others.

May 29, 2023

It is a Nice Pace to make a Deal. I like it a lot. Thanks to help me. More

by jcmdiesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antawon Boone
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for the kind words and for sharing your positive experience! We're thrilled to have met your expectations.

May 25, 2023

Making appointment was easy. Had an additional problem and it was taken care of during same appointment . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Snell, John
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

John, Your positive review is deeply appreciated! We're grateful for your loyalty and for recommending us to others.

May 22, 2023

My service advisor, John, is wonderful! He is very professional and courteous. John did a great job in explaining the services needed and made recommendations on future service plans. I f More

by Billy & Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Billy & Angie, We can't thank you enough for the wonderful review! Your feedback inspires us to continue delivering exceptional service.

May 15, 2023

Always satisfied with my service completed in a timely manor and friendly and knowledgeable staff More

by Randylewlew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're overjoyed to read your positive review! Thank you for being a valued customer and for sharing your satisfaction.

May 15, 2023

Good quality service, but it took 90 min to rotate tire when service not crowded More

by Dr. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester, Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

Thank you for your feedback. We apologize your service took longer than expected and will strive to do better in the future...

May 15, 2023

Always prompt, full and friendly service. Every service manager has been easy to work with and right on target as to work and time needed. More

by Corolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonine boone, John Forrester, Rodger Parker
Report | Print
May 15, 2023 -

Corolla responded

All good.

May 13, 2023

Rodger was very helpful and nice. The service was quick and they kept me updated along the way. More

by debflettrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Jun 24, 2023 -

Principle Toyota in Memphis responded

We're delighted to receive your positive feedback! Thank you for trusting us and for sharing your positive experience with others.

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