Principle Toyota in Memphis - Service Center

Greg Tyler and David Sees are the best Greg Tyler (Service Manager) and David Sees (Service Advisor) are two of the best employees that Principle Toyota has. Once again, they’ve exceeded m Greg Tyler (Service Manager) and David Sees (Service Advisor) are two of the best employees that Principle Toyota has. Once again, they’ve exceeded my expectations by quickly getting my 1997 vehicle serviced . More

Jim Nelson is AWESOME!!!! Jim always makes sure I get the right part the first time. If you need a part for your Toyota go an see him you won't be sorry. Jim always makes sure I get the right part the first time. If you need a part for your Toyota go an see him you won't be sorry. More

My service experience I couldn’t ask for a better person to do business with. Shay is not only professional but she makes you feel like you are an important person. She is I couldn’t ask for a better person to do business with. Shay is not only professional but she makes you feel like you are an important person. She is a very trustworthy person and I highly recommend her. More

Service for my 2017 Toyoto Tundra Sonja got me in and out very smoothly and quick Sonja was very courteous and friendly, answered all my questions. I would recommend her to anyone goi Sonja got me in and out very smoothly and quick Sonja was very courteous and friendly, answered all my questions. I would recommend her to anyone going to Principal Toyota for service. More

Service beyond the call Today my husband and I came to Principle Toyota for a service call for our 2017 Highlander and were greeted by David in the service dept. He took care Today my husband and I came to Principle Toyota for a service call for our 2017 Highlander and were greeted by David in the service dept. He took care of us in a timely manner even though we were an hour early. Shay the service manager brought us our receipt and we thanked her for getting us in early. While we were waiting in the showroom, we were talking about walking down the street to the Sam’s Club and a young sales rep named Cassidy Nealy overheard us and said, “I’ll take you! “ Since we are 67 we said great and thank you. She gave us her card and said call me back when you are ready. We called her back and she was able to come right away. She was so kind to do this and we wanted everyone to know about her. We live in Oxford,MS and this is the second car we have purchased from Principle Toyota and it will not be the last. Their team is very professional and always smiling. Thank you for yet another great experience at your dealership. Becky and David Jordan Oxford, MS More

Amazing !!! Five stars I purchased a car from them in March of this year they weren't pushy they valued me as a customer very informative about the vehicle and took their ti I purchased a car from them in March of this year they weren't pushy they valued me as a customer very informative about the vehicle and took their time to go over things as needed Soni was my sales rep at the time of purchase. Later I brought the vehicle in for service and it was something simply looked over at singing and they were more then willing to help take care of the situation in a timely manner. Thanks to used car manager Grant and Service Advisor Edwin for covering repairs at no cost. More

I recommend Edwin! his communications skills are excellent. I hate waiting and wondering when my car will be ready. Edwin keeps me informed and calls me as soon as it' his communications skills are excellent. I hate waiting and wondering when my car will be ready. Edwin keeps me informed and calls me as soon as it's ready. 5 Stars for Edwin! More

Great Service Department help Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been a customer of Principle Toyota for years. He was very quick to respond to our vehicles needs and very caring and professional as well. That is how a service department can help a dealership sell cars. When we are in the market for a new Toyota, They will get our call. Thank you Jim More