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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
635 Reviews

635 Reviews of Principle Toyota in Memphis - Service Center

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October 30, 2018

It was great! I got out in good time! It was great! Thank you! I will be back! He is one of my preferred service mechani/ assistant service manager! Thank you! 5 stars! -Toyota Corolla More

by Toyotacorollaeducator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Libra Jones
Nov 01, 2018 -

Principle Toyota in Memphis responded

Thanks for the great review!

October 10, 2018

Service for my 2017 Toyoto Tundra Sonja got me in and out very smoothly and quick Sonja was very courteous and friendly, answered all my questions. I would recommend her to anyone goi More

by bennyarmstrong2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green, Sonja Appleberry, Libra Jones
September 05, 2018

Service beyond the call Today my husband and I came to Principle Toyota for a service call for our 2017 Highlander and were greeted by David in the service dept. He took care More

by Becky and David Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery, David Sees, Cassidy Nealy, Poh Ng
May 15, 2018

Amazing !!! Five stars I purchased a car from them in March of this year they weren't pushy they valued me as a customer very informative about the vehicle and took their ti More

by @Majesty5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandeep Soni, Grant Bailey, Edwin Guiterrez
May 03, 2018

I recommend Edwin! his communications skills are excellent. I hate waiting and wondering when my car will be ready. Edwin keeps me informed and calls me as soon as it' More

by sylvia.gatewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Guiterrez
March 27, 2018

Great Service Department help Mr Jim Jablonski was a tremendous help which is rare this day and age of automated services. I was from out of town but he treated me like I had been More

by Tupelo Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jablonski, Jim Jablonski
March 11, 2018

Mr. Smith Mr. Smth was great. I left in the car i went looking for with the help of him The process to get it didnt take long at all i was there maybe 3 hours More

by Yas1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Smith
March 07, 2018

Blown away Recently bought a creampuff 2013 Tacoma Sport 4x4 with 105,000 miles on it. Wanted a price quote on getting the driveshafts greased. Every other flu More

by Tom W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jablonski
January 29, 2018

Tracy Tate is VERY helpful On 23 December 2017, my family was traveling across north Mississippi and our sunroof blew out. We stopped in during the late afternoon when people w More

by Satisfied Toyota Customer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Tate
January 29, 2018

Great care from the service department and upper management How a business responds when everything goes well is not whats important. I can speak from experience because not only do I own two customer service b More

by Highfill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Tate, Todd Lochner
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