Principle Toyota in Memphis - Service Center

Service department is great! Shelton one of the service managers explained all my services needed on my Toyota Corolla and listened to all my concerns. He was beyond courteous and Shelton one of the service managers explained all my services needed on my Toyota Corolla and listened to all my concerns. He was beyond courteous and kept me promptly informed on the status of my vehicle. The Okd Corolla is back on the road for another 200K miles! More

The Best Fast, Friendly, and Quick. Really Good customer service!! I love taking my car there to get serviced!! Fast, Friendly, and Quick. Really Good customer service!! I love taking my car there to get serviced!! More

Great Customer Service and Professional Awesome, customer service professional and very helpful. I would highly recommend Principle Toyota to have your car service. I took my car in on May Awesome, customer service professional and very helpful. I would highly recommend Principle Toyota to have your car service. I took my car in on May 20, and June 3, to have some works done and each time Mr. Seth Green waiting on me on professional level and great personality. What I like most about the check in area the staff members were well prepared and working as a team. More

Great service I took my car in on 6/2. Shelton Maben was such a pleasure to work with. Even though I did not have an appointment it did not matter. He took time I took my car in on 6/2. Shelton Maben was such a pleasure to work with. Even though I did not have an appointment it did not matter. He took time to explain everything to me and was so friendly and professionally. Definitely will come back and want Shelton as the person to help me. He is an asset to your company!! More

10,000 Mile Service I recently came in for my 10,000 mile service for my 2015 4Runner. Greg got me in and out in an hour, great job by the whole team. I will continue t I recently came in for my 10,000 mile service for my 2015 4Runner. Greg got me in and out in an hour, great job by the whole team. I will continue to drive past Wolfchase thirty minutes from Bartlett to bring my vehicle to Principle. More

Service dept. treats the customer with respect Changed dealerships to service my trusty and much-loved Prius after experiencing from-bad-to-worse service the past 3 visits at another dealership. Ma Changed dealerships to service my trusty and much-loved Prius after experiencing from-bad-to-worse service the past 3 visits at another dealership. Making the appointment online was easy and straightforward. I was greeted courteously and professionally. The check-in area was well-organized and the staff members were well-prepared and working as a team. No one tried to "up-sell" me on unnecessary services for $$$ over what I actually needed (a *big* problem with previous dealership). Principle made me feel that I was respected as a valued customer with a brain and knowledge of my car, not looked at as a mark to run a con game on. I was given a very reasonable estimated time of completion and they beat that by 10 minutes. The waiting area was clean, roomy and comfortable with free coffee and popcorn. The price for servicing the car was very good and the whole experience was an entirely positive one. I will definitely be returning. More

Principle Toyota. Service is great at Principle Toyota! I was given a length of time to derive my car and is was ready when I was told it would be. Always a good experi Service is great at Principle Toyota! I was given a length of time to derive my car and is was ready when I was told it would be. Always a good experience there. Greg Tyler is my go-to and I highly recommend you ask for him to service your car. More

30,000 mile service As always it is great to work with Shay, she is very helpful and gives honest advice each time we bring our car to the dealership. As always it is great to work with Shay, she is very helpful and gives honest advice each time we bring our car to the dealership. More

Not recomonding the do and dont to the customers. I have went for an Oil change and the service person did not recommended that oil change is not required. because its a synthetic oil and the vehicle I have went for an Oil change and the service person did not recommended that oil change is not required. because its a synthetic oil and the vehicle haven't crossed more that 2500 miles, but still i went for change based on due date. Same situation with my friend and other service person had recommended him not to go for an oil change. More