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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
619 Reviews

619 Reviews of Principle Toyota in Memphis - Service Center

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October 03, 2015

Great Experience Where is David Sees??? Wife brought her Lexus in for service. Even though they were not able to diagnose/fix the electrical issue the team was court More

by SDLITTLEFIELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Green, David Sees
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to provide us with feedback of your visit! We are pleased to hear that Gabrielle and the team were courteous and friendly, although we are disappointed the issue was not able to be fixed. Please let us know if there's anything further we can help you with. Thank you for choosing Principle Toyota for your vehicle needs!

October 02, 2015

Always Great Service! I have a 2000 Camry which I bought new from them originally. I have always used them to service & I am still up,& running with no problems. ???????? More

by CHOLLAND42
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you for sharing your experience with us! We are so happy to hear your Camry is still running strong. They are such high quality vehicles and we will always work hard to care for it with the highest quality service. We look forward to handling all your vehicle needs for many years to come. If there's anything we can help you with, please let us know.

October 02, 2015

I needed service in a hurry! Excellent! I didn't have much time and Mr. Sheldon could sense it. He was very kind, very clear and to the point. I really appreciated his advice and More

by jzaldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you for the review! We're pleased to hear you were given prompt and quality service during your visit. We will always work hard to maintain this standard of performance. We look forward to serving you again soon.

October 01, 2015

Pleasant and fast I was able to get in and out in a timely fashion. The waiting area was convenient and well equipped , making my wait enjoyable. I felt like the employ More

by NEWTONFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick, Garwyne Jones, Shelton Maben
Oct 05, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you telling us about your experience. We will always strive to make your visit as convenient and enjoyable as possible. We look forward to serving you again soon!

October 01, 2015

Fast and friendly service Great service from my service advisor today. Shay was friendly and got me in and out in under an hour. Thanks for a great service experience. More

by clbowsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Oct 05, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you telling us about your visit. It's wonderful to know Shay was friendly and prompt with your service. If there's anything else we may help you with before your next service appointment, please feel free to let us know. We look forward to your next visit!

October 01, 2015

Fast & friendly I was in there for the free maintiance that all Toyotas come with and was so pleased with there service I bought the extension they offer. I plan on a More

by PGSTOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for leaving us a review and especially for choosing Principle Toyota for your service needs. We will always work hard to provide you the highest quality service and show it is worth your while to drive to our dealership. If there's ever something we can help you with, please give us a call and we'll be happy to help!

September 30, 2015

Service Experience Came in for an oil change. They pointed out several issues going on with my vehicle that unless repaired soon could leave me stranded. I appreciate t More

by BIGBADJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Sep 30, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to provide us with feedback about your visit. We understand the need of good communication and keeping our customers informed about future maintenance needs! If there's anything we can do for you, please let us know.

September 30, 2015

No complaints I want to acknowledge David Sees and give him accolades for all his help! When I went to drop my car off for service, even though Mr.Sees wasn't there More

by Content87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, David Sees
Oct 05, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your visit. We are very pleased to know that Shelton was able to step up and take care of you. Our team will continue to provide you a high level of service that you expect from Principle Toyota. If there's anything we can help you with, please let us know.

September 30, 2015

Always nice working with David David is a very professional employee who takes the time to explain what needs to be done and what all of the options available are that can take care More

by mariannefarabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2015 -

Principle Toyota in Memphis responded

Thank you for telling us about your visit, Marianne. We are so pleased to know that David has consistently provided you with quality service. We know the importance of being kind and helpful and keeping customers informed - David does a great job at that. We look forward to seeing you again soon.

September 28, 2015

EASY - fast- safe Greg Tyler- Principle Toyota 901-522-6330 is my service representative. We have a 2006 Toyota Sequoia that has been serviced around the country and More

by ADRIANNETILLMANNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery, Bob Frederick, Greg Tyler
Sep 30, 2015 -

Principle Toyota in Memphis responded

We are so appreciative of you sharing your visit with us, Adrianne. It is wonderful to hear how well you were taken care of with Greg. Our entire team looks forward to serving you for many years. Enjoy that Sequoia and all the adventures it takes you on!

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