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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
619 Reviews

619 Reviews of Principle Toyota in Memphis - Service Center

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September 21, 2015

Chunk of metal in tire Made appointment to remove metal from tire thinking a new tire would be needed. The metal fragment did not cause leak. No charge. Very nice of dealers More

by hjsjr42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 22, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your visit. We are glad to hear your tire was taken care of and you were satisfied with the service. We hope you'll continue to choose Principle Toyota for all your vehicle needs!

September 19, 2015

Great service Congratulations for having a great service department. Service advisor( Bob Frederick) was very professional, courteous, and informative regarding the More

by PMURLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 22, 2015 -

Principle Toyota in Memphis responded

Thank you for the kind review, Paul. Our team is so happy to know you had great service. We will be sure to share this with Bob as well. We work hard to provide excellent service to all our customers and will continue to do so on all your visits. Looking forward to serving you again soon!

September 18, 2015

Everything was done correctly in the time frame I was given. Mr. Bob Frederick of the Gold Team was very courteous and respectful. He correctly told me how long my service would take and showed me where I could More

by MJHHEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive feedback about your service appointment. We will be sure to pass this along to Bob! Our team looks forward to serving you again soon. If there's anything we can help you with, we'll be happy to!

September 18, 2015

Excellent Mr Shelton Maben took good care of my vehicle and got the flapping noise from left side fixed. He called me back and updated me about the work they di More

by RAGHAVENDRAPILLAPPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the kind review! We're happy to hear you were satisfied with your service. We hope you'll continue to choose Principle Toyota for all your future vehicle needs.

September 17, 2015

10,000 mile maintenance Was disappointed that David was no longer there. Got with Bob and he was able to take care of me though and he was great. More

by sisters19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us with feedback. While we most certainly understand your disappointment, we are happy to hear Bob took good care of you. Our team will continue to work hard and uphold the high standard set by David. We look forward to your next visit!

September 16, 2015

Same Day Service on 2014 Tacoma I was driving into work and called to schedule an appointment for a wheel well issue and tire pressure monitor problem. I was able to get my truck int More

by jah456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

We're so happy to hear you were satisfied with your service! Our team always strives to provide timely and quality service, so it's great to hear feedback from happy customers like you. Please let us know if there's anything we can help you with in the future. Thank you for choosing Principle Toyota and know we look forward to serving you again soon.

September 16, 2015

Seth fixed my flat tire!! Dropped by with a flat tire in my trunk. Seth ordered the tire; said it might be in late the same day. He called me at home to tell me it got in so More

by RL.LYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive review! It's wonderful to hear Seth was polite, gracious and helpful during your visit. Our team will always work to provide timely and efficient service. We will be sure to pass along your feedback to Seth. Looking forward to serving you again soon!

September 15, 2015

In for checkup I was there for my one year check-up and everything went great. Everyone was very nice and I would tell anyone this is the place to go. More

by beloa9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you so much for choosing Principle Toyota for your service. We are very appreciative of your business and we will continue to work hard to provide you exceptional service. Our team looks forward to your next visit. If you have any questions, let us know!

September 14, 2015

5000 mile service check appointment on time-Greg Tyler took excellent care of me and all the customers in the waiting room, he went above and beyond with kindness More

by rmwmoore
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for the review. We look forward to continuing to take care of you and all your vehicle's needs. Our team will always work to uphold a high level of service. Please reach out to us if you ever have any questions or need to schedule service.

September 14, 2015

Great service Whenever I got there, I am always treated great. I would recommend this place to anyone. Chelsea fixed my problem right away and I was on the road aga More

by QUINNTINAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea is great!, Bob Frederick
Sep 15, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us a review and for choosing Principle Toyota for your service! Our team will always work hard to provide you the highest level of service. If you have any questions about your vehicle or the services we offer, know that we will be happy to help you!

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