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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
635 Reviews

635 Reviews of Principle Toyota in Memphis - Service Center

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September 17, 2015

10,000 mile maintenance Was disappointed that David was no longer there. Got with Bob and he was able to take care of me though and he was great. More

by sisters19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us with feedback. While we most certainly understand your disappointment, we are happy to hear Bob took good care of you. Our team will continue to work hard and uphold the high standard set by David. We look forward to your next visit!

September 16, 2015

Same Day Service on 2014 Tacoma I was driving into work and called to schedule an appointment for a wheel well issue and tire pressure monitor problem. I was able to get my truck int More

by jah456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 18, 2015 -

Principle Toyota in Memphis responded

We're so happy to hear you were satisfied with your service! Our team always strives to provide timely and quality service, so it's great to hear feedback from happy customers like you. Please let us know if there's anything we can help you with in the future. Thank you for choosing Principle Toyota and know we look forward to serving you again soon.

September 16, 2015

Seth fixed my flat tire!! Dropped by with a flat tire in my trunk. Seth ordered the tire; said it might be in late the same day. He called me at home to tell me it got in so More

by RL.LYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 18, 2015 -

Principle Toyota in Memphis responded

Thank you for the positive review! It's wonderful to hear Seth was polite, gracious and helpful during your visit. Our team will always work to provide timely and efficient service. We will be sure to pass along your feedback to Seth. Looking forward to serving you again soon!

September 15, 2015

In for checkup I was there for my one year check-up and everything went great. Everyone was very nice and I would tell anyone this is the place to go. More

by beloa9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you so much for choosing Principle Toyota for your service. We are very appreciative of your business and we will continue to work hard to provide you exceptional service. Our team looks forward to your next visit. If you have any questions, let us know!

September 14, 2015

Great department The service department was incredible. Seth, the tech, John I believe, and the service manager, Tracy, were fantastic. They went above an beyond the c More

by V_CON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Tate, Seth Green
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review and thank you especially for choosing Principle Toyota! We are so pleased to hear that your experience was made fantastic by Seth, John and Tracy. We apologize that we were not able to repair your car completely, but our hope is that you will continue to choose us for all your vehicle needs and purchases. Our team will be happy to help you whenever you need it!

September 14, 2015

Great service Whenever I got there, I am always treated great. I would recommend this place to anyone. Chelsea fixed my problem right away and I was on the road aga More

by QUINNTINAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea is great!, Bob Frederick
Sep 15, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us a review and for choosing Principle Toyota for your service! Our team will always work hard to provide you the highest level of service. If you have any questions about your vehicle or the services we offer, know that we will be happy to help you!

September 14, 2015

5000 mile service check appointment on time-Greg Tyler took excellent care of me and all the customers in the waiting room, he went above and beyond with kindness More

by rmwmoore
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 15, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for the review. We look forward to continuing to take care of you and all your vehicle's needs. Our team will always work to uphold a high level of service. Please reach out to us if you ever have any questions or need to schedule service.

September 13, 2015

Excellent Bob, was assigned to assist me, he is very knowledgeable of his work. Got a very good service from him and the clerical staff were very nice and poli More

by M.IGBERAESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for taking the time to tell us about your experience with Bob. We are very pleased to hear he was helpful and knowledgable during your visit. We hope you are more than satisfied with your service and will continue to choose Principle Toyota for all your service needs. If you have any questions about your vehicle's features or the services we offer, please feel free to contact us.

September 13, 2015

Very nice, complete, and helpful car service All of my vehicle's needs were serviced. The employees I dealt with were nice and thorough. I would highly recommend Principle Toyota to anyone. More

by RDWORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Dolihite
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you for sharing with us about your experience. We are very pleased to know that you received kind, complete and helpful service. We will always work to uphold this high level of service and help you with any vehicle needs as we best can. If there's anything we can help you with, please let us know and we will be happy to help.

September 12, 2015

Fast and complete. Staff pleasant and informative. Since Bob was ties up with another customer, Seth came and explained my bill and the service performed. He answered More

by DSGIDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick, Seth Green
Sep 14, 2015 -

Principle Toyota in Memphis responded

Thank you for choosing Principle Toyota for your service! Our team is happy for the opportunity to serve you and we love to hear that Seth was so helpful during your visit. We will always work to maintain that high level of service. Please let us know if you have any questions or there's any vehicle needs we may help you with.

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