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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
635 Reviews

635 Reviews of Principle Toyota in Memphis - Service Center

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September 09, 2015

Your company stood behind the cars you sale are legal. I bought a used 2013 toyota coralla, got a ticket for dark window tint. Grant @ Jeff corrected at no cost to me. They had me take it to company off si More

by chuacro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Bailey
Sep 09, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your experience. Once again, we are disappointed to hear of the situation but we are so pleased to know it was properly taken care of. Your satisfaction is most important to us! We hope you'll continue to bring the Corolla to Principle Toyota for all your service needs. Thank you for being part of our Principle Toyota family. Enjoy the new car!

September 09, 2015

Excellent Service I would recommend this dealership to friends and family. The service staff is knowledgeable and provides quick service. I took my 4Runner into the d More

by rrobbinsgolf@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 10, 2015 -

Principle Toyota in Memphis responded

Thank you sharing your experience with us! Our team is happy to hear you received excellent service that was prompt and efficient. We look forward to continuing to serve you and keep your 4Runner in its best shape. Thank you for choosing Principle Toyota!

September 08, 2015

Good service Greg was very kind ans professional in setting up my appointment and when I got there. Love your service department. I drive 75 to have them service m More

by SPAPICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Sep 09, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review, Sally. We are so happy to hear that you have been satisfied with your service! Our team is very glad that you have chosen to make the trip to see us and we will continuously work to maintain the high level of service you expect. Thank you for being in the Principle Toyota family!

September 07, 2015

The Best Way to do business No hassles, no problems, courteous service with professional care. Comfortable and clean environment at a fair and reasonable price. Principle Toyota More

by mitchellfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick
Sep 09, 2015 -

Principle Toyota in Memphis responded

Thank you for the great review Mitchell! We are so happy to hear you experienced professional and courteous service. We will always work to maintain that standard to earn you as a lifelong customer. Thank you for being in the Principle Toyota family!

September 07, 2015

Car serviced i had my car checked for tire pressure and oil change. It was done in a timely and efficient manner and the customer service was excellent. More

by MURPHYRONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your visit. We are very pleased to hear your service was timely and efficient. We look forward to serving you again soon. Thank you for being part of the Principle Toyota family!

September 05, 2015

Always Great Service!!! I've always had a pleasant experience at Principle Toyota. David has been helpful,kind and knowledgeable He's not pushy about adding this and that to More

by JOHN5348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sees
Sep 09, 2015 -

Principle Toyota in Memphis responded

Our team is very appreciative of you leaving a review, John. We love to hear that David was kind, knowledgable and trustworthy during your visits. Thank you for choosing our dealership to care for all your service needs. Please know that we will be happy to help you with any questions or vehicle needs you may have!

September 04, 2015

Seth at Toyota Performance I was 30 minutes early for my appointment. There was a line of cars, and I thought it would be a problem. Seth assured me that it was not at all. He w More

by CROWLOVELACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to tell us about your experience. We are pleased to know Seth was able to care of you with prompt and efficient service. We look forward to serving you again soon. Thank you for choosing Principle Toyota. If you have any questions about your vehicle or the services we offer, we will be happy to help you!

September 04, 2015

Service Dept Excellent Principle service is always good. Shay Montgomery takes care of her customer. She is the only Service individual that I use. I rate Shay as Excelle More

by GDMUSTANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you for taking the time to leave us a review. We are pleased to hear that you have continuously experienced good service. It is wonderful to hear you have enjoyed your visits with Shay. We hope you'll continue to choose Principle Toyota for all your future vehicle needs.

September 04, 2015

Service on My 2010 Prius AWESOME Dealership/Service Department... EVERY time I have had my vehicle serviced here I came away cheaper than quoted - AWESOME... I highly RECOMMEN More

by SPOCKPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Montgomery
Sep 04, 2015 -

Principle Toyota in Memphis responded

Thank you so much for the recommendation! We are very pleased to hear you've had an awesome experience on every visit. We look forward to earning your business as a life long customer. Thank you for being in the Principle Toyota family.

September 04, 2015

A Pleasant Experience As always, it was a pleasure interacting with your representative. He was so warm, friendly, and professional. I've been leasing cars with your deal More

by SANDRAHAMILTON0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fredrick, Bob Frederick
Sep 09, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us a kind review, Sandra. Thank you for being a loyal customer of Principle Toyota for many years! We will always work hard to maintain to the friendly and professional service you have grown accustomed to. If you ever have any questions or vehicle needs, please know that Bob and the rest of our team will be happy to serve you how we can. We hope you have a great day!

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