Principle Toyota in Memphis - Service Center

A Pleasant Experience As always, it was a pleasure interacting with your representative. He was so warm, friendly, and professional. I've been leasing cars with your deal As always, it was a pleasure interacting with your representative. He was so warm, friendly, and professional. I've been leasing cars with your dealership for over twenty-five years because I like dealing with the staff there. Keep up the great work! Sandra C. Hamilton More

Service Dept Excellent Principle service is always good. Shay Montgomery takes care of her customer. She is the only Service individual that I use. I rate Shay as Excelle Principle service is always good. Shay Montgomery takes care of her customer. She is the only Service individual that I use. I rate Shay as Excellent. More

Service on My 2010 Prius AWESOME Dealership/Service Department... EVERY time I have had my vehicle serviced here I came away cheaper than quoted - AWESOME... I highly RECOMMEN AWESOME Dealership/Service Department... EVERY time I have had my vehicle serviced here I came away cheaper than quoted - AWESOME... I highly RECOMMEND these folk - and that is a FIRST for a dealership... More

Seth at Toyota Performance I was 30 minutes early for my appointment. There was a line of cars, and I thought it would be a problem. Seth assured me that it was not at all. He w I was 30 minutes early for my appointment. There was a line of cars, and I thought it would be a problem. Seth assured me that it was not at all. He was very polite and caring. More

Awesome Service Experience My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. My vehicle was ready when I got off work and it was a smooth process during checkout. More

Bravo Performance Toyota!!! As usual, the service at Toyota was second to none. Although I did not have an appointment, they helped me right away and gave me the superior servic As usual, the service at Toyota was second to none. Although I did not have an appointment, they helped me right away and gave me the superior service that I have come to expect from them and believe me, I am never disappointed. Shelton did a great job on my car. I travel a lot and I need to know that my car is safe. Thanks to him, it is. More

Very nice & courtes answer my concerns They try there best but still takes long on labor.For a oil change but that every were it can be worse like a doctor visit. They try there best but still takes long on labor.For a oil change but that every were it can be worse like a doctor visit. More

Great service.. We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for y We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for years to get the good and great services . Ed Khaled More

Not your typical dealer I am 61 and this is the first dealership service department I have ever grown to trust. They are timely, professional and always friendly and do NOT d I am 61 and this is the first dealership service department I have ever grown to trust. They are timely, professional and always friendly and do NOT do work or even suggest work that is not necessary. The prices are even less than several private shops I have used. My Toyota Sienna is always completed on time and I get a call when it's finished. The service managers treat me as if I am the only customer they have that day. Principle Toyota is one of those places that actually practices real customer service. This is a rare thing these days. I just pray they never change. More

oil change, tires rotated & balanced, check up. Greg Tyler was very professional & courteous. Original time from someone else was 2 1/2 to 3 hours. I asked him if it might be shorter because your Greg Tyler was very professional & courteous. Original time from someone else was 2 1/2 to 3 hours. I asked him if it might be shorter because your chauffer had just left on a run & I had a major headache. He had me out in 1 hour and 40 minutes. I really appreciated that. He is always courteous and explains what needs to be done . Marlene (Larry) Vaughan More