Principle Toyota in Memphis - Service Center

No appointment needed I didn't have an appointment, but they were able to get me out of there by the time they promised. The area I waited in was clean and neat. I take my I didn't have an appointment, but they were able to get me out of there by the time they promised. The area I waited in was clean and neat. I take my RAV4 to the dealership for all my maintenance. I have always had a pleasant experience and would not take it anywhere else. More

Great Service Experience I would not take my Toyota to any other dealer in town. My service was done quickly, my service specialist kept me informed along the process. He re I would not take my Toyota to any other dealer in town. My service was done quickly, my service specialist kept me informed along the process. He recommended additional NEEDED service! All in all it was a great experience. More

Everything was perfect! Got in and out for oil change in less than an hour! Best service ever! Will definitely be returning to get minor work done on next week. Got in and out for oil change in less than an hour! Best service ever! Will definitely be returning to get minor work done on next week. More

Parts & Service I had a great experience with all the staff and was treated like part of the team and was informed of my cars service and plan to be back soon. I had a great experience with all the staff and was treated like part of the team and was informed of my cars service and plan to be back soon. More

Great customer service in the service department Seth was my service writer. Excellent job understanding my needs and making sure the servicing of my truck was handled in an efficient manner. Thank Seth was my service writer. Excellent job understanding my needs and making sure the servicing of my truck was handled in an efficient manner. Thanks More

Not happy with service This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including flui This was my first service of my RAV4 XLE 2015.Was very happy when my car was delivered just in 30 mins. Report was standard, all green, including fluid fillup levels. But in fact the fluids were not full and returned as is. Disappointed. More

Excellent Service!!! Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the d Shay was very polite as soon as I arrived, asking the for the type of service. Once she got information from the shop, she provided me with all the details. More

Service on my Lexus On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. On time appointment and I was kept informed about the repairs. Everybody were friendly. I was very pleased with the service. I will be back. More

Handled efficiently! I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on I had a slow leak in my tire. I made an appointment the day before. When I got there I let Bob know what was going on and asked if he could get me on my way by a certain time because I had to pick up my son. He took care of everything and got me back on the road in plenty of time to make it to the school. The sitting area was nice with snacks and beverages available. I'll be back and I'll be asking for Bob again! More

Had a great experience. I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Lo I really appreciate the shuttle ride. It was a safe ride and got to work on time. David explains things to me and keeps me informed about my car. Love the customer service. More