Principle Toyota in Memphis - Service Center

Not your typical dealer I am 61 and this is the first dealership service department I have ever grown to trust. They are timely, professional and always friendly and do NOT d I am 61 and this is the first dealership service department I have ever grown to trust. They are timely, professional and always friendly and do NOT do work or even suggest work that is not necessary. The prices are even less than several private shops I have used. My Toyota Sienna is always completed on time and I get a call when it's finished. The service managers treat me as if I am the only customer they have that day. Principle Toyota is one of those places that actually practices real customer service. This is a rare thing these days. I just pray they never change. More

oil change, tires rotated & balanced, check up. Greg Tyler was very professional & courteous. Original time from someone else was 2 1/2 to 3 hours. I asked him if it might be shorter because your Greg Tyler was very professional & courteous. Original time from someone else was 2 1/2 to 3 hours. I asked him if it might be shorter because your chauffer had just left on a run & I had a major headache. He had me out in 1 hour and 40 minutes. I really appreciated that. He is always courteous and explains what needs to be done . Marlene (Larry) Vaughan More

Very nice & courtes answer my concerns They try there best but still takes long on labor.For a oil change but that every were it can be worse like a doctor visit. They try there best but still takes long on labor.For a oil change but that every were it can be worse like a doctor visit. More

Great service.. We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for y We have a dealership closer to our house, but we choose to drive an extra 30 minutes to go to principle Toyota to service our 2 Toyota vehicles for years to get the good and great services . Ed Khaled More

Awesome Service Experience My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. My experience with Bob Frederick is always a good one. He was kind and polite and explained in full detail what services were preformed on my vehicle. My vehicle was ready when I got off work and it was a smooth process during checkout. More

Bravo Performance Toyota!!! As usual, the service at Toyota was second to none. Although I did not have an appointment, they helped me right away and gave me the superior servic As usual, the service at Toyota was second to none. Although I did not have an appointment, they helped me right away and gave me the superior service that I have come to expect from them and believe me, I am never disappointed. Shelton did a great job on my car. I travel a lot and I need to know that my car is safe. Thanks to him, it is. More

No appointment needed I didn't have an appointment, but they were able to get me out of there by the time they promised. The area I waited in was clean and neat. I take my I didn't have an appointment, but they were able to get me out of there by the time they promised. The area I waited in was clean and neat. I take my RAV4 to the dealership for all my maintenance. I have always had a pleasant experience and would not take it anywhere else. More

Great Service Experience I would not take my Toyota to any other dealer in town. My service was done quickly, my service specialist kept me informed along the process. He re I would not take my Toyota to any other dealer in town. My service was done quickly, my service specialist kept me informed along the process. He recommended additional NEEDED service! All in all it was a great experience. More

Parts & Service I had a great experience with all the staff and was treated like part of the team and was informed of my cars service and plan to be back soon. I had a great experience with all the staff and was treated like part of the team and was informed of my cars service and plan to be back soon. More

Everything was perfect! Got in and out for oil change in less than an hour! Best service ever! Will definitely be returning to get minor work done on next week. Got in and out for oil change in less than an hour! Best service ever! Will definitely be returning to get minor work done on next week. More