Principle Toyota in Memphis - Service Center

Great Experience My servicing experience was great. Bob kept me informed about the status of vehicle and date and time it would be ready for pick-up. My servicing experience was great. Bob kept me informed about the status of vehicle and date and time it would be ready for pick-up. More

First Visit at Principle Toyots Dave Sees was nice and knowledgable. I was greeted with a smile from everyone I met. I will continue to have my Avalon serviced at this location. Dave Sees was nice and knowledgable. I was greeted with a smile from everyone I met. I will continue to have my Avalon serviced at this location. More

Great Really good service. Done in a Timely manner. Very nice waiting area. Service rep was informative. I will recommend and always return. Good job guys Really good service. Done in a Timely manner. Very nice waiting area. Service rep was informative. I will recommend and always return. Good job guys. More

Quick service Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. More

Excellent Service "Again" I rate my vehicle servicing experience as "Excellent". I have never had a bad experience getting my vehicles serviced at Performance/Principle Toyota. I rate my vehicle servicing experience as "Excellent". I have never had a bad experience getting my vehicles serviced at Performance/Principle Toyota. Bob Frederick has been my Service Advisor the majority of the time and has delivered top-notch service each time. He always explain the services needed, makes future recommendations for repairs, and provides an estimated cost for repairs. As a customer I can appreciate that. Once again, I rate my service experience with Mr Frederick as A Plus! More

Excellent I have been working with Bob for many years and he is the reason I trust Principle to service my vehicle. He is always on top of every aspect of my s I have been working with Bob for many years and he is the reason I trust Principle to service my vehicle. He is always on top of every aspect of my service and makes sure I am totally more than satisfied with my visit. Super job, Thanks. More

They did a great job. Bob Fredrick and his crew always do a great job for me. Been using Performance/Principle for many years and I am quite happy here. Bob Fredrick and his crew always do a great job for me. Been using Performance/Principle for many years and I am quite happy here. More

Oil Change I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decen I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decent time frame. After my oil change he made sure to go over the details etc . I made a follow up appointment with him to get new tires and a few other minor things. He is great at his job and is very customer focused :) great job Seth!! More

Always a great experience! Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotat Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotation, so I ended up saving money. More

Oil Change I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service would take and even finished a few minutes early. He reviewed recommended service with me and gave good explanations of what was needed. Additionally, I really appreciate Bob's attention. I was actually scheduled for service the day before and forgot about my appointment. Bob called me about 45 minutes after I was supposed to be there just to check on me and make sure I was okay. He quickly found me another appointment for the next day. Thanks so much Bob! I really appreciate you.... More