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Principle Toyota in Memphis - Service Center

Memphis, TN

4.7
629 Reviews

629 Reviews of Principle Toyota in Memphis - Service Center

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August 24, 2015

My experience was a very pleasant one I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the custo More

by EWOODARD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you so much for letting us know about your service. We are happy to hear about your positive experience with David. We love having you as a customer and hope you'll continue to choose Principle Toyota for all your vehicle's needs. If you have any questions or concerns, please let us know and we'll be happy to help!

August 24, 2015

great experience very efficient, the team was professional in their approach and was able to complete the sevice of my vehicle in the time communicated to me. More

by greenbibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2015 -

Principle Toyota in Memphis responded

We are very appreciative of you leaving us a review. We love hearing you had a great experience and with good communication and efficiency. We hope you'll continue to choose Principle Toyota for all your service needs and vehicle purchases. Feel free to let us know if you have any questions or we can help you in any way.

August 24, 2015

Outstanding I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my frien More

by KBRYANT2961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you for the recommendation! Our team is so pleased to hear of your satisfaction with the price and service you received at Principle Toyota. We look forward to helping you again with any service needs or vehicle purchases. Please let us know if you have any questions or concerns.

August 21, 2015

Routine Maintenance, etc. - Great service! Since I started taking my Camry Hybrid to David Sees at Principle Toyota, I've been highly satisfied with everything with both routine maintenance and More

by ppalmer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sees
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you for leaving us a review and a special thank you for being a loyal customer. We are so pleased to hear you have continuously been satisfied with your service from David. We hope you'll continue to choose Principle Toyota for all your vehicle needs. We love being a part of keeping the Camry in tip top shape!

August 21, 2015

Great service I took my car in for an oil change and service. Arrived before my appointment (which is a surprise:) and they were able to start and complete service More

by PRIMOFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure first guys name that referred me to David, as per appointment., David Sees
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you for telling us about your experience! We are very happy to know you had timely and efficient service. We look forward to the opportunity to serve you again in the future. If you ever have questions or vehicle needs, feel free to contact us.

August 20, 2015

Disappointed While it took longer than I thought necessary to troubleshoot my problem, which they fixed, I was told at the cashier window that I owed $160 for the More

by Bruyet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
August 20, 2015

Great This was a great experience for me I enjoyed working with the staff I will recommend my family and friends The car was also serviced on time to More

by MATANY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Green
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you for the review and recommendation. We are happy to hear you had a great experience getting your car serviced and working with our staff. We look forward to your next visit, but please contact us at any time if you have questions or concerns. Thank you for being part of the Principle Toyota family!

August 19, 2015

Great employees!!! The employees were so nice with the exception of 1. She was kind of rude and snappy. Also, she would cut me off every time I speak. I don't know if sh More

by UNKNOWN101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 19, 2015

Great Experience Shelton was very attentive and I like the fact that he was constantly checking on his customers in the waiting area. Need more like him! More

by Ms GDO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you for the review! We love to hear positive experiences that our customers have. It is wonderful to know of the attentive service Shelton provided. We look forward to serving you again with any vehicle needs you may have. Thank you for being in the Principle Toyota family!

August 19, 2015

Very Good and Attentive Service provided by David Sees I visited the Dealership on Monday, August 17th. As always, I received a very courteous and attentive service provided by David Sees and Greg Tyler. More

by EWORLDTODAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice, a cashier and Diamond, a receptionist in the Service department, Greg Tyler, David Sees
Aug 24, 2015 -

Principle Toyota in Memphis responded

Thank you kindly for the review! We are so pleased to hear of your positive experience. We especially thank you for recognizing Candice, as we value all our employees who work to provide a courteous and professional experience. Please let us know if you have any questions or service needs in the future, we will be happy to help you!

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