Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Principle Toyota in Memphis - Service Center
Memphis, TN
643 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
643 Reviews of Principle Toyota in Memphis - Service Center
Sort by
August 25, 2015
Oil Change I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decen I came in for a basic oil change . I saw Seth when i came in , I informed him i was in a hurry ,. He assured me i would be in and out with in a decent time frame. After my oil change he made sure to go over the details etc . I made a follow up appointment with him to get new tires and a few other minor things. He is great at his job and is very customer focused :) great job Seth!! More
by ASHLY00MILLA
Verified CustomerEmployees Worked With
Seth Green
August 25, 2015
Quick service Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. Good service and friendly and I did not have to wait very long in which I did not have to much time to spare.Super job. More
by JAMESSCHEURER
Employees Worked With
Greg Tyler
August 24, 2015
Outstanding I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my frien I found Shelton to be very friendly and energetic! I received great service and reasonable pricing. I would recommend this service center to my friends and family. More
by KBRYANT2961
Employees Worked With
Shelton Maben
August 24, 2015
Oil Change I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service I was greeted immediately upon entering the facility. Bob had my appointment setup and ready for me when I got there. He told me how long the service would take and even finished a few minutes early. He reviewed recommended service with me and gave good explanations of what was needed. Additionally, I really appreciate Bob's attention. I was actually scheduled for service the day before and forgot about my appointment. Bob called me about 45 minutes after I was supposed to be there just to check on me and make sure I was okay. He quickly found me another appointment for the next day. Thanks so much Bob! I really appreciate you.... More
by JANICHOLSON
Employees Worked With
Bob Frederick
August 24, 2015
Always a great experience! Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotat Called in for an oil change because my maintenance light came on. My technician told me I didn't need an oil change yet, but I could use a tire rotation, so I ended up saving money. More
by DAVID.FREY
Employees Worked With
Gabriel Green
August 24, 2015
great experience very efficient, the team was professional in their approach and was able to complete the sevice of my vehicle in the time communicated to me. very efficient, the team was professional in their approach and was able to complete the sevice of my vehicle in the time communicated to me. More
by greenbibbs
August 24, 2015
My experience was a very pleasant one I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the custo I had a very pleasant experience. He was very knowledgeable of my problem and gave me details for my resolution.He always friendly and gives the customer options to make choices. More
by EWOODARD2
August 21, 2015
Routine Maintenance, etc. - Great service! Since I started taking my Camry Hybrid to David Sees at Principle Toyota, I've been highly satisfied with everything with both routine maintenance and Since I started taking my Camry Hybrid to David Sees at Principle Toyota, I've been highly satisfied with everything with both routine maintenance and the few repairs I've needed. More
by ppalmer7
Employees Worked With
David Sees
August 21, 2015
Great service I took my car in for an oil change and service. Arrived before my appointment (which is a surprise:) and they were able to start and complete service I took my car in for an oil change and service. Arrived before my appointment (which is a surprise:) and they were able to start and complete service earlier than I expected. Would highly recommend. More
by PRIMOFAM
Employees Worked With
Not sure first guys name that referred me to David, as per appointment., David Sees
August 20, 2015
Disappointed While it took longer than I thought necessary to troubleshoot my problem, which they fixed, I was told at the cashier window that I owed $160 for the While it took longer than I thought necessary to troubleshoot my problem, which they fixed, I was told at the cashier window that I owed $160 for the warranty service done. When I asked what it was for, she did not know, only that it was on my bill. I asked her to speak with Shelton. A few minutes later she returned and said it was an error, and had been removed. Everybody was very pleasant, I just wonder how many people this happens to, and how many simply pay it. More
by Bruyet
Employees Worked With
Not sure
