Principle Toyota in Memphis - Service Center

Review from Babu Thomas I have two Toyota vehicles and I always go to Principle Toyota (PT) and use specifically David Sees for my service needs if he is available. Due to a I have two Toyota vehicles and I always go to Principle Toyota (PT) and use specifically David Sees for my service needs if he is available. Due to an emergency situation I went to a different service station as my Sienna van developed some AC issues. They said the AC compressor is not working and gave me an estimate. Yesterday (08/05/15) I went to PT for a second opinion and it is proved that my doubt was true. PT confirmed that there is no problem with AC system although they found some other issues that might have affected the AC performance. Although PT is little bit expensive than other service stations, I like to use them because of their quality and trustworthiness. Babu Thomas More

Better late than never... I had let my regular maintenance on my Avalon slip while I was in a travel mode for work. However, when I did show up (without an appointment) for my I had let my regular maintenance on my Avalon slip while I was in a travel mode for work. However, when I did show up (without an appointment) for my maintenance check up the folks at Principle Toyota's service department not only walked me through the care options I needed to make but also let me know what to expect the next time I come in for continuing regular maintenance. Ms. Li was most helpful in making this happen. More

I went in for a 10,000 mile maintence service. It went very well, I was in and out in the time that was quoted to me. They staff was very nice. I was satisfied and will return for my next service c It went very well, I was in and out in the time that was quoted to me. They staff was very nice. I was satisfied and will return for my next service check. CR More

Awesome Lisa Li rocks. No one works harder or keeps you more informed as to what is happening with the vehicle. She needs a raise immediately. Lisa Li rocks. No one works harder or keeps you more informed as to what is happening with the vehicle. She needs a raise immediately. More

Courtesy and Promptness I was met promptly upon entering the Service Area by a very pleasant service agent who took my information and gave me an estimate of the time the se I was met promptly upon entering the Service Area by a very pleasant service agent who took my information and gave me an estimate of the time the service would take. It was ready in 30 minutes less than expected and I was given a report on the condition of my car as well as the service performed. More

Service for Abs sensor The service was excellent. I was kept informed of the situation and that a part had be ordered. I was notified immediately when my car was ready for The service was excellent. I was kept informed of the situation and that a part had be ordered. I was notified immediately when my car was ready for pick up More

Fast friendly service Travel to Memphis often and I like to get my vehicle serviced on the road. I appreciate a fast and friendly dealership I can rely on when I am on the Travel to Memphis often and I like to get my vehicle serviced on the road. I appreciate a fast and friendly dealership I can rely on when I am on the road. More

Went to have my 2015 Highlander serviced Principle Toyota did a wonderful job!!!!!!!!!!!!!!! Seth was professional, nice, and he explained everything that would be done on my vehicle. I ABSOL Principle Toyota did a wonderful job!!!!!!!!!!!!!!! Seth was professional, nice, and he explained everything that would be done on my vehicle. I ABSOLUTELY LOVE Principle Toyota on Winchester. Their employees ROCK!!!! More

A good experience. I have been patronizing this dealership for over 35 years and have had not reason to complain. Because of where I live I have to wait on the vehicle t I have been patronizing this dealership for over 35 years and have had not reason to complain. Because of where I live I have to wait on the vehicle to be serviced. They have accomplished the work in a comfortable time span and kept me informed about the progress being made. The service writers are unfailingly courteous. Never had a bad experience.. More

Better Care David Sees has always treated us like we really matter and that the maintenance of our car is of satisfaction to us. He's the reason why we always co David Sees has always treated us like we really matter and that the maintenance of our car is of satisfaction to us. He's the reason why we always come back to Principle Toyota. He's an awesome person. More