Principle Toyota in Memphis - Service Center

My experience. Bob Frederick began taking care of our Camrys in 1992. I trust him completely. The service is always very efficient, clean, polite and friendly. Thank Bob Frederick began taking care of our Camrys in 1992. I trust him completely. The service is always very efficient, clean, polite and friendly. Thank you. More

Outstanding service keep up the great work - always a pleasure to work with you. Professional approach and very knowledgeable team. Service times very quick though pricin keep up the great work - always a pleasure to work with you. Professional approach and very knowledgeable team. Service times very quick though pricing can be improved More

Good Ole Fashion Customer Service Mr. Green was/is a polite person. He was honest and very informative. The process was pleasant, and quick. I enjoyed, Mr. Green's funny sense of humor Mr. Green was/is a polite person. He was honest and very informative. The process was pleasant, and quick. I enjoyed, Mr. Green's funny sense of humor. More

Good experience I had a 9;30 appointment with David. My can was taken as soon as I arrived. I had my car in for a tune up and to have my tires checked. It only took I had a 9;30 appointment with David. My can was taken as soon as I arrived. I had my car in for a tune up and to have my tires checked. It only took one and a half hours. I ws told everything checked out fine. More

Review from Babu Thomas I have two Toyota vehicles and I always go to Principle Toyota (PT) and use specifically David Sees for my service needs if he is available. Due to a I have two Toyota vehicles and I always go to Principle Toyota (PT) and use specifically David Sees for my service needs if he is available. Due to an emergency situation I went to a different service station as my Sienna van developed some AC issues. They said the AC compressor is not working and gave me an estimate. Yesterday (08/05/15) I went to PT for a second opinion and it is proved that my doubt was true. PT confirmed that there is no problem with AC system although they found some other issues that might have affected the AC performance. Although PT is little bit expensive than other service stations, I like to use them because of their quality and trustworthiness. Babu Thomas More

Better late than never... I had let my regular maintenance on my Avalon slip while I was in a travel mode for work. However, when I did show up (without an appointment) for my I had let my regular maintenance on my Avalon slip while I was in a travel mode for work. However, when I did show up (without an appointment) for my maintenance check up the folks at Principle Toyota's service department not only walked me through the care options I needed to make but also let me know what to expect the next time I come in for continuing regular maintenance. Ms. Li was most helpful in making this happen. More

I went in for a 10,000 mile maintence service. It went very well, I was in and out in the time that was quoted to me. They staff was very nice. I was satisfied and will return for my next service c It went very well, I was in and out in the time that was quoted to me. They staff was very nice. I was satisfied and will return for my next service check. CR More

Awesome Lisa Li rocks. No one works harder or keeps you more informed as to what is happening with the vehicle. She needs a raise immediately. Lisa Li rocks. No one works harder or keeps you more informed as to what is happening with the vehicle. She needs a raise immediately. More

Courtesy and Promptness I was met promptly upon entering the Service Area by a very pleasant service agent who took my information and gave me an estimate of the time the se I was met promptly upon entering the Service Area by a very pleasant service agent who took my information and gave me an estimate of the time the service would take. It was ready in 30 minutes less than expected and I was given a report on the condition of my car as well as the service performed. More

Service for Abs sensor The service was excellent. I was kept informed of the situation and that a part had be ordered. I was notified immediately when my car was ready for The service was excellent. I was kept informed of the situation and that a part had be ordered. I was notified immediately when my car was ready for pick up More