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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
617 Reviews
Call Service Center (855) 976-7353

617 Reviews of Principle Toyota in Memphis - Service Center

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January 05, 2025

Only issue is trying to schedule a service and also waiting for at to be washed is ridiculous More

by patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Report | Print
December 31, 2024

Salesman Libra Jones was professional and kept me updated through the service. Great service time. More

by Lhandymallett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
Report | Print
Jan 02, 2025 -

Principle Toyota in Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 02, 2025 -

Lhandymallett3 responded

Thank you.

December 29, 2024

I love Principle Toyota Service Department. Going online to schedule your appointment is very easy. My service agent is the BEST More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Jan 01, 2025 -

Principle Toyota in Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 25, 2024

Great experience in service. Give Roger a raise- Drove an hour up , and well worth the trip. Will be back More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Dec 31, 2024 -

Principle Toyota in Memphis responded

Hi Marcus, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

Sales staff ,Rooker,and service advisor ,Jasper ,both very helpful, I would definitely recommend ,Principle. More

by Rustyrushing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper Walker, Jimmy Rooker
Report | Print
Dec 25, 2024 -

Principle Toyota in Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Great product and service. The staff was very informative and friendly. The wait time wasn't long at all. More

by fpayne1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Dec 13, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Without an appointment I dropped in to get my headlight replaced. I was greeted with courtesy and professional demeanor by Shelton Maben. We discussed my requests and he advised my options before making m More

by BeccaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Dec 08, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Dec 12, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2024

The employees are friendly and knowledgeable, clean environment and usually there's not a long wait time. More

by harr1529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, John Forrester, Rodger Parker
Report | Print
Dec 06, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 02, 2024

Great atmosphere ,nice attitude . Special thanks to Libra Jones got me in and out. I will be back. More

by Ponytail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libra Jones
Report | Print
Dec 02, 2024 -

Ponytail responded

Libra Jones answers all my questions to help me understand better.

Dec 04, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2024

Roger explained what services were needed for my 30k maintenance and advised I would not need an oil change until April. Very honest and helpful. Would definitely recommend him and this dealership. More

by sheris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Dec 04, 2024 -

Principle Toyota in Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. Thanks for the recommendation, and have an amazing day!

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