Principle Toyota in Memphis - Service Center

Bad, very bad, They tried to tell me my water pump needed to be changed for my 2007 Camry (not bought from them, thank god)... a year later, and still no problems. I They tried to tell me my water pump needed to be changed for my 2007 Camry (not bought from them, thank god)... a year later, and still no problems. It would have cost me $1000+ for something that isn't wrong. Fortunately I am not a naive idiot. Bought 4 new Michelin tires from them... one had a slow leak from the day I bought them... so I paid them to fix it... Because they would not honor the guarantee I had to pay... So after I paid, and they claimed to fix the leak... it still leaks... I knew I would pay more for going to a dealer, so I could be assured that at least I had quality service... nope... scam artists trying to squeeze out every penny they can! I'm ready to buy a new car... IT WILL NOT BE FROM performance toyota. Although out of the way, I will go to Wolfchase Toyota from now on! More

I have had work done here in the past and to date I have no problems with the service or the job preformed. Everyone was polite and respectful. Great service and work. no problems with the service or the job preformed. Everyone was polite and respectful. Great service and work. More

David Sees has serviced my vehicles for many years and he is an exceptional service manager. He is honest and extremely knowledgeable and I definitely trust his recommendations. He is the reason I service is an exceptional service manager. He is honest and extremely knowledgeable and I definitely trust his recommendations. He is the reason I service my vehicles at Performance Toyota. I highly recommend him!! More

Thank you Shay Montgomery in the Service Department. You far exceeded by expectations. I have never dealt with anyone as professional as you. You answered all my questions before I asked them. You went way far exceeded by expectations. I have never dealt with anyone as professional as you. You answered all my questions before I asked them. You went way over the top. I can not thank you enough. I will be back. What a wonderful experience. Many thanks! More

My service was as good as it has always been. They have been excellent at making sure that my cars are always on good working order and always ready to go. This is very important to me since I do not like been excellent at making sure that my cars are always on good working order and always ready to go. This is very important to me since I do not like having to have the car serviced before traveling with my dogs. More

David Sees offered me exceptional service and explained everything to me. I bought my first Camry from Performance but had a horrible experience trying to purchase my 2nd one from you. I was a little hes everything to me. I bought my first Camry from Performance but had a horrible experience trying to purchase my 2nd one from you. I was a little hesitant to have my service performed there. I am so glad I did and that David Sees was my service advisor. You need some David Sees in the sales department. More

David was a very informative and courteous employee. He explained my service for that day. Also told me my wait would not be long because I had made an appointment. At the completion explained about the ne explained my service for that day. Also told me my wait would not be long because I had made an appointment. At the completion explained about the next service and Thanked me for coming in. Thanks David for pleasant experience. More

Due to great service I received when I brought my wife's Lexus in for service just a few weeks ago, I decide to bring my Sequoia in for service. I was so impressed with my experience with working wit wife's Lexus in for service just a few weeks ago, I decide to bring my Sequoia in for service. I was so impressed with my experience with working with David Sees during the service for my wife's car that I requested him to work with for the service of my Sequoia. I found David to be professional, efficient , courteous , and honest. I was also impressed with the staff in the service area who were eager to insure I was being help. Thanks! More