Principle Toyota in Memphis - Service Center

Several months ago I brought my car in to be fixed and was very pleased with the way I was treated. Mr Frederick was very professional,courteous and compassionate about serving my needs. I returned to the was very pleased with the way I was treated. Mr Frederick was very professional,courteous and compassionate about serving my needs. I returned to the dealership yesterday with a new problem and he called me as soon as he found out the problem. I would not want to take my car anyplace else. The customer service and workmanship is excellent. More

Shea went out of her way to make my visit fast and free! Thank you Shea for taking the time to find out I had a free oil change. Thank you Shea for taking the time to find out I had a free oil change. More

I had service done to my car on October 4, 2013 and I was very, very pleased . Shae was great in helping me get the service that I needed on my 2007 Camry. very, very pleased . Shae was great in helping me get the service that I needed on my 2007 Camry. More

Pondering where exactly should I get my vehicle serviced, I happened upon Performance Toyota and the rest is history. When I first arrived I was greeted by Greg Tyler who I felt addressed all of my concerns I happened upon Performance Toyota and the rest is history. When I first arrived I was greeted by Greg Tyler who I felt addressed all of my concerns in a professional and timely manner which really made me feel as if I had made the right choice in choosing this place over the numerous others. I was not wrong, everything was done promptly and I was out the door as quickly as I had came in. Thank you Performance Toyota and Greg Tyler! More

I have worked with David Sees for years & know I can rely on good service & an accurate depiction of service needed. Individuals like this are hard to find. He is one of the 2 I know. rely on good service & an accurate depiction of service needed. Individuals like this are hard to find. He is one of the 2 I know. More

Being new to the area I was worried about finding the right Toyota dealership to service my Camary. I can truly say, Performance has proven to be right choice. David Sees explained to me the steps that right Toyota dealership to service my Camary. I can truly say, Performance has proven to be right choice. David Sees explained to me the steps that were going take place, to figure out what was going on with my car, which made me feel much better. Once The problem was figured out David called me, gave me the run down, and the best senerio of what to do. My car now runs beautifully. I now consider David my '"personal" Service guru. More

Received a recall notice on my 2003 Sequoia. Called Performance Toyota to schedule an appointment for service, as they are the closest Toyota dealership. Scheduling the service appointment was easy, a Performance Toyota to schedule an appointment for service, as they are the closest Toyota dealership. Scheduling the service appointment was easy, as the are open from 7am-7pm. When I dropped off my vehicle for service, they were ready for me and there was no wait at all (in and out in 5 minutes or less, which was great because I was on my way to work). Mr. Sees called me to let me know the status of the repair work needed (luckily in my case, not needed) and my vehicle was ready to pick up in a timely manner. More

My wife and I have been having our Rav4 serviced at Performance Toyota for years now, and we have had uniformly positive experiences. I have yet to notice any problems following a service. Moreover, Bo Performance Toyota for years now, and we have had uniformly positive experiences. I have yet to notice any problems following a service. Moreover, Bob Frederick, my service representative during my last several visits, always explains the needed repairs and other service clearly and without giving a hard-sell regarding any of them, and he consistently contacts me as soon as my car is ready to pick up. All of the reps and technicians we've talked to at Performance have been affable and helpful. More

I came for 1) Oil/filter change 2)RR brake light bulb 3) some noise in the engine. 1) and 2) were taken care of nicely but for the #3 I was told that the water pump needs replacement and for that the d 3) some noise in the engine. 1) and 2) were taken care of nicely but for the #3 I was told that the water pump needs replacement and for that the drive belt will also have to be changed. I was charged $49 just for telling me that. I said I will decide later. I find this charge exorbitant. You are a good dealership. Sushil Kochar More

I took my 2001 Toyota Camry to the Service department yesterday as the Check Engine Light came on suddenly in the morning. I fixed an appointment over the phone and met David at the appointed time. He to yesterday as the Check Engine Light came on suddenly in the morning. I fixed an appointment over the phone and met David at the appointed time. He took an overall look at the car, and then took it inside for a detailed diagnosis of the fault. He was very helpful and diligent in explaining the problem that had occured and the steps that were needed to be taken to rectify the fault. He then went ahead and did the necessary service work and handed me the car back within the time that I requested. I am extremely satisfied with the service and help rendered by David and his team. The only not so good thing about this whole transaction was the fact that I had to face such a problem (EVAP and Emission related problem) with the car that I just bought from the dealer 2 months ago. More