Principle Toyota in Memphis - Service Center

David Sees had the unfortunate job of giving me bad news about the necessary repair to my 2003 Rav4. David explained everything including the price and allowed me ample time to make my decision on the repai about the necessary repair to my 2003 Rav4. David explained everything including the price and allowed me ample time to make my decision on the repair. I observed David assisting numerous customers and he treats each person with sincere respect. I am old and have rarely received such excellent customer service and/or encountered someone as professional as David Sees. Sincerely, Mary Rubenstein More

I had an appointment for an oil change at 10:30am. Atta round 11:30 they came and told me that my battery needed to be replaced. At 12:30 I went to find out what was taking so long! The service manager met round 11:30 they came and told me that my battery needed to be replaced. At 12:30 I went to find out what was taking so long! The service manager met me at the door to tell me they were done with my car. I asked him what took so long,and to his credit, he was very sympathetic. He did credit the oil change off the bill for my inconvenience, but I don't think anything would have been done if I hadn't complained. He even mentioned the importance of these surveys. I marked that I would recommend this dealership, because I would for the purchase of a new car. I have never had a more pleasant car buying experience than what I experienced at this dealership, but having the car serviced here is over. My time is too valuable to make an appointment for simple service, then have to wait 2 hours! More

I have been a customer of Performance Toyota since 1981. Not sure how long I worked with David Sees but it has been many years. I always ask for him when I take one of my Tundra in for service. David has Not sure how long I worked with David Sees but it has been many years. I always ask for him when I take one of my Tundra in for service. David has always taken the time to go over the service needs of the vehicle and I feel that I am getting personal attention. The service has alwsays been excellent and done to my satisfaction. Thanks to David for a job well done. Frank Tobey More

David Sees had been my service department representative at Performance Toyota for over 10 years. David's experience, knowledge, friendliness and professionalism are the reasons that I take all my service at Performance Toyota for over 10 years. David's experience, knowledge, friendliness and professionalism are the reasons that I take all my service work for my family's vehicles (husband, wife, daughter) to the service department at Performance Toyota. Whether regularly scheduled service or unexpected issues, David is always helpful, prompt and thorough. There never are the dreaded service surprises or feeling of high pressure service repair recommendations. When service recommendations are made, they are clearly explained and communicated as to how pressing/critical they are so that an objective decision can be made as to what/when to do authorize them. I have dealt with many automotive service representatives over the years and have not had a better consistent level of outstanding customer service than I have had with David Sees at Performance Toyota. More

I love the service, kindness and knowledgeable employees that assist me with all my service needs and questions. I have always had a very pleasant experience when visiting the Performance Toyota dealership. that assist me with all my service needs and questions. I have always had a very pleasant experience when visiting the Performance Toyota dealership. I have never had a problem with the servicing of my vehicles. I love my Toyotas !!! Keep up the good work. More

It is always a pleasure to go to the dealership when it is time for service on my Rava. I ave always had excellent service. I will continue to come back. This is my second Rava. is time for service on my Rava. I ave always had excellent service. I will continue to come back. This is my second Rava. More

David Sees has been my service manager for a number of years now. He has always been very professional every time I have dealt with him. He's always on top of things when I bring my vehicles to him. I eve years now. He has always been very professional every time I have dealt with him. He's always on top of things when I bring my vehicles to him. I even asked in passing about a future recall for my FJ and he made sure to get the parts ordered as soon as they were available to them and stayed on me about setting up an appointment to come in. His team always does quality work and I never hesitate to take my vehicles to him and will continue taking my Toyota FJ and 4Runner as long as I own them. I know David will be truthful about what service I need and will not try to sell me something I don't need. Thanks David and your team for all your hard work!! More

For many years now (before Toyota moved to this location) David Sees (Service Writer) has been making sure that my Toyotas are well maintained. My Avalon (110k mi) and my Tundra (125k mi) still 'purr like David Sees (Service Writer) has been making sure that my Toyotas are well maintained. My Avalon (110k mi) and my Tundra (125k mi) still 'purr like a kitten.' It really is incredible how quiet the ride and great they perform. David has helped me to prioritize and get the best value on needed repairs. I always make sure I see him. Thanks David! More

I have made Performance Toyota a part of my family since 2005, when I purchased a new Avalon XLS. I had a great buying experience, and the great service did not stop after my purchase. I have only had my ca 2005, when I purchased a new Avalon XLS. I had a great buying experience, and the great service did not stop after my purchase. I have only had my car serviced and Performance, whether a minor or major job, and I have been pleased with their service, I will continue to take my car to Performance, and when I am ready to retire my 2005 Avalon, I will most certainly go to Performance to buy again. Thank You Performance Team. More

I took the car in for an oil change. The tires needed to be rotated and balanced. I was out of there in less than an hour. That's great customer service. be rotated and balanced. I was out of there in less than an hour. That's great customer service. More