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Principle Toyota in Memphis - Service Center

Memphis, TN

4.8
617 Reviews
Call Service Center (855) 976-7353

617 Reviews of Principle Toyota in Memphis - Service Center

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September 02, 2024

Had my 23’ 4Runner serviced. I enjoyed an early appt. I hardly waited. After a yawn and a cup of coffee, it was ready to go. More

by Mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
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Sep 06, 2024 -

Principle Toyota in Memphis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2024

Very punctual polite and service on time a very clean and comfortable waiting area free tv snacks and Fred wayer More

by Stanleydowning45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
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Sep 05, 2024 -

Principle Toyota in Memphis responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 27, 2024

I highly recommend asking for Shelton as your service advisor. He was honest, fair positive and a true professional. From the moment I drove in to the moment I picked up my car he made sure my experience More

by Penn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 31, 2024 -

Principle Toyota in Memphis responded

Hi Penn, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Very courtesy and polite they change my oil very efficiently I really enjoyed my visit. More

by Arterice perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Jones
Report | Print
Aug 31, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

Dealship was very professional and helpful to got me taken care of in right in in matter of time More

by Helen Sharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Forrester
Report | Print
Aug 24, 2024 -

Principle Toyota in Memphis responded

Hello Helen, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2024

Everyone went above and beyond from my first phone call to provide me with excellent service!!! Ciara and Marcus were both wonderful! I would recommend this dealership to everyone! This dealership is top n More

by LoveWarriorJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara. And Marcus
Report | Print
Aug 07, 2024 -

Principle Toyota in Memphis responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation and have an amazing day!

August 04, 2024

Not a great experience. I received a recall notice so I made an appointment. When I arrived, I was told it would take 4-5 hours to even look at the vehicle and determine if More

by hlavenue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Report | Print
July 31, 2024

Sheldon is always friendly and helpful. I have been happy with the service I have received from Principal Toyota. More

by Dgailholliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Aug 02, 2024 -

Principle Toyota in Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. We hope you have a great day!

July 29, 2024

Great dealership, and great people working there real clean waiting rooms , would not go any else More

by rdm1922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Jul 30, 2024 -

Principle Toyota in Memphis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2024

Great service from service manager, Mr. Joshua and Mr. Marty, they took care of me and my car needs!!! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bailey
Report | Print
Jul 28, 2024 -

Principle Toyota in Memphis responded

Hi Jay, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

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